2. I can't top up successfully with Visa card.
Platform: Mini Client
Server ID: S261
Character Name: Hiruz
UID: 200000097801013
Was the money deducted from your payment account: No
Track ID: 147168287_narutoen
Accurate Recharge Time:1:11 PM UTC-7:00

Got it. Thank you. This post was last edited by Antraks at 2017-1-23 19:00

1. I can't receive the ingots after topped up successfully.


Platform: Mini Client
Server ID: S36
Character Name: PakaPapito
UID: 200000085330723
Payment option: Bank transfer
Was the money deducted from your payment account: yes
Track ID: cant find it
Screenshot(error page):





This is the proof that i succesfully recharge but i didnt get my ingots. Hope u can help me to solve this quickly. thanks.

It Says High Risk But, When i Check Bank Statements it shows that money what taken from my account

Platform: Chrome Browser
Server: S149
Character Name:Konohamaru
UID:200000091425632
Payment Option: Credit Card
Track ID: 147233168_narutoen
Accurate Recharge Time: 1:15 AM Pacific Time
ScreenShot:

I can't top up successfully with debit/credit card option

Platform: Mini client
Server: S67
Character name: dalVudaR
UID:200000086876446
I've recieved "payment failure" due to "high risk" message, but I still got charged:
1st transaction was at about 20:40 server time on 24th January
and 2nd transaction was today(25th) at ~ 12:30 server time


https://postimg.org/image/4gbykrdab/
https://postimg.org/image/pglx57vgh/
https://postimg.org/image/u1whqix59/
This post was last edited by ieiH at 2017-1-26 01:49

Platform: Browser/Firefox
Server:S105 Tsurigi
Character Name: TakuNakama
UID: 200000088261063
Payment Option: Credit Card, Money Has been reduced from account and did not returned back. After this one I tried several more times and they have all been returned to my bank account. But not this one.
Track ID: 147320527_narutoen
Recharge Time: 23.01.2016 11:29 UTC
Screen Shots: Proof that transaction has been done from my account=http://i.hizliresim.com/Qvolyg.png
Last page at transaction=http://i.hizliresim.com/X9rolD.png

I can't top up successfully with *X payment options.
today I try to refill but it fail and I contract to truemoney callcenter they told me that PIN in this telcocard it used already at time 15:43 at S152 and please give me ingots back.
Platform: Mini Client
Server ID: S152
Character Name: ChaShiYo
UID: 200000090026438
Accurate Recharge Time: 14:53 Time in Thailand or 15:53 Time in S152
Payment option: telcocards true money
Currency: THB
Amount: 150

I cant receive the ingots after I topped up succesfully.

Platform: Mini Client
Server ID: Iron Jade S344 (NY)
Character name: ❄Fade❄(Used to be just Fade before rename card)
UID: 200000098318951
Payment Option: Credit Card (Worldpay first one you get when you click recharge in game)
Money WAS deducted from my account even got an email from my bank saying the payment was approved.
Amount: $50
Time: Dont remember the time exactly but im sure it was on JAN 25, 2017 between 9:55 AM-11:00 AM
Eastern Time
Screenshot of payment on bank account:

I tried to purchase ingots but the card failed and said consult bank but i never received the ingots, yet i was charged.

I accidentally topped up 5k ingots on S150 "Uchiha" rather than S51 "Abas". I have not spent any of the ingots I purchased will I be able to get that fixed? I filed a Customer Service request.

hello im trying to recharge via paypal and it keep gives me the same window all the time.. i recharged a lot of times via paypal before... i will post a photo with the problem

im getting this window all the time.. im filling all the info and again its the same...
This post was last edited by k4iL at 2017-2-4 01:11

Platform: Mini Client
Server ID: S26 Kisame
Character name: ShinUchihaUID：200000077500682
Payment Option: Credit Card
Amount: RM 815.86,, Was the money deducted from your payment account: YES

Transaction Status:SUCCESSFUL
Date: 04/02/2017 00:32:05
FPX Txn ID: 1702040015150941
Order Number: F70AF54A80A14C4791FBF2572DA78CDD
Buyer Bank Name: ABMB0212
Transaction Amount: RM 815.86
Last night transaction and until now no receive any ingot...
PLEASE SOLVE THIS FAST !!! IS BEEN 2 DAYS ALREADY... NO RESPOND NO NOTHING!!!!!!!!!!!!!!!!!



This post was last edited by 101***@facebook at 2017-2-5 18:31 This post was last edited by 101***@facebook at 2017-2-5 18:32
This post was last edited by 101***@facebook at 2017-2-6 11:28

I can't top up successfully with Visa payment options

Platform: Mini Client & Browser(Chrome)
Server ID: S355
Character Name: Kixess
UID: 200000098675535
Payment option:
Was the money deducted from your payment account: No.
Track ID: 147897612_narutoen
Screenshot(error page): Accurate Recharge Time : 5: pm +8GMT

WOw... didnot even solve my problem and delete my post... r u guys seriously scammer??? pay rm 800+ no ingot??? i going to report police

I can't top up successfully with Visa payment options.

Platform: Mini Client & Browser(Chrome)
Server ID: S355
Character Name: Kixess
UID: 200000098675535
Payment option: Visa Debit Account
Was the money deducted from your payment account: No. I dont think so.
Track ID: 147961415_narutoen
Screenshot(error page):



Accurate Recharge Time: 12:05 +8GMT Iloilo City, Philippines

Platform : puffin browser IOS
SErver ID : S16
Character name : DarkSiderSZ
UID: 200000084560409
Payment method : paysafecard
Was the money deducated from your payment acc : no
Track id: cant find this anywhere..
Time & date : 2017/2/7 11:30 am italy
This post was last edited by DarkSiderSZ at 2017-2-7 19:46

Problem : I got a charge of 100$ USD on my card but I got no ingots
Platform: Mini Client
Server ID: S176
Character Name: KuwataKise
UID: 200000091144624
Payment option: Credit Card
Was the money deducted from your payment account: yesTrack ID: 148131935_narutoenAccurate Recharge Time: 21:00
Screenshot ( error page ) :


https://scontent-sin6-1.*.fbcdn.net/v/t1.0-0/s480x480/16708639_1869177753328229_5616114309042167467_n.jpg?oh=24b702968e0c60f626eeeb130e745382&oe=59017B16

i hope you can help me to solve this problem
Thanks



This post was last edited by IgorOh at 2017-2-16 13:46

1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S36
Character Name: Paka Papito
UID: 200000085330723
Payment option: Bank transfer
Was the money deducted from your payment account: yes
Track ID: cant find
Screenshot(error page):





Accurate Recharge Time: Shown above is the proof for what i have recharge but i didnt get my ingots. Hope u can help me solve this and thank you.

Platform: Mini Client / Browser(Chrome/Firefox...)
Server ID: S232:SandHell
Character Name: IronMan
UID: 200000093494112
Payment option: SmS Billing (Easy2Pay MOL Globe)
Was the money deducted from your payment account: Php 50.00
Track ID: essential information （Some number like this: 1****_narutoen）
Screenshot(error page): i dont have screenshot
Accurate Recharge Time: 61 ingots This post was last edited by 102***@facebook at 2017-2-19 20:25