I can't top up successfully with any payment option. I could with low methods, then couldn't after a while, but was never able to with $10.00 or above.
Platform: Browser/Mini client (Both)
Server ID: S5
UID: 200000082618947
Payment Option: Paypal/Visa
Nope




Sorry transaction failed. Please try again. If any problems, please contact us.
1. Please confirm if you input the right card and account information.
2. Please contact your bank to make sure the online payment and international payment function are enabled.
3. If you have made multiple card payments today, we advise to try different payment tool of ours or use your card again tomorrow.
4. If you are using any IP-modifying tool, please turn it off and try again.
5. If after making all adjustments above and payment still cannot be processed, please contact our customer support: narutoen_support@oasgame.com.

Transaction details:
Currency:
USD
Amount:
9.99
Track ID:
138353333_narutoen
System: Windows 7 and 10
10:22AM (Central)
Nope This post was last edited by bdo***@gmail.com at 2016-7-23 01:38

I can not top up your account via bank card

Platform: Chrome
Server ID: S1:Naruto
Character Name:RizeKamishi
UID: -
Payment option:
Was the money deducted from your credit card: no
Screeshoot(error page): screenshot >
Screeshoot(the amount of ingots/coupons): 50 ingots
System: Windows 7
Your computer time-zone: Moskov
Use a VPN or not: no

I can't receive the ingots after topped up successfully
Platform: Mini Client
Server ID: S1
Character Name: Ikustaka
UID: 200000082653851
Payment option: Paypal:
Was the money deducted from your credit card: No
Screenshot: https://i.gyazo.com/5d85eb0d2add48e38cf7f50ffe88176d.png
Screenshot 2: https://i.gyazo.com/e51cacf6032c371e52f1333cf23749b3.png
System: Windows 8.1
Computer time-zome: EDT
Use a VPN or not: No

2. I can't top up successfully with *X payment options.

Platform:Mini Client + Firefox + Chrome + Opera
Server ID: S1
Character Name: Tasuki
UID: (can be found on the bottom of the Facebook version)
Payment option: Debit Card
Was the money deducted from your credit card: No
System: Windows 8.1
Your computer time-zone: China time
Use a VPN or not: Tried with VPN and without VPN

The same card works with other games' topup options . Just doesnt work with oasgames

Hello everyone.

Hello everyone.

Thank you for reporting this problem. Send a private message to our administrator (Naruto-EN) if the problem hasn't been solved yet. Our team is working on this.

Please be patient and thanks for understanding. Have a nice day.

Platform: Mini Client / Browser(Chrome/Firefox...) Chrome
Server ID: S1/S2/S3........ S1
Character Name:SussanoGenkiDama
UID: (can be found on the bottom of the Facebook version): I dont know where to find
Payment option:PayPal
Was the money deducted from your credit card:No
Screeshoot(error page):http://prnt.sc/bwhpd2
Screeshoot(the amount of ingots/coupons):I dont get any
System: Windows 10/8... 10
Your computer time-zone: GMT Eastern Europian Summer Time +3:00
Use a VPN or not:Not using

I can't top up successfully with any payment options, however yesterday I successfully completed a transaction for 50 ingots using my credit card

Platform: Mini Client
Server ID: S1
Character Name: Dyceyboi
UID: 200000082418104
Payment option: Preferably credit card, but none work
Was the money deducted from your credit card: No

Screeshoot(error page): Sorry transaction failed. Please try again. If any problems, please contact us.
1. Please confirm if you input the right card and account information.
2. Please contact your bank to make sure the online payment and international payment function are enabled.
3. If you have made multiple card payments today, we advise to try different payment tool of ours or use your card again tomorrow.
4. If you are using any IP-modifying tool, please turn it off and try again.
5. If after making all adjustments above and payment still cannot be processed, please contact our customer support: narutoen_support@oasgame.com.

Screeshoot(the amount of ingots/coupons): None work
System: Windows 10
Your computer time-zone: EST
Use a VPN or not: No

Transaction details:
Currency:USD
Amount:0.99
Track ID:138408877_narutoen

This post was last edited by mas***@gmail.com at 2016-7-24 01:47 This post was last edited by Dyceyboi at 2016-7-24 07:08 This post was last edited by Dyceyboi at 2016-7-24 23:26

Platform: Chrome
Server ID: S1character name: DonMcGuyColt
Payment Option: Cedit/Debit
NoWindows 10
My time zone is eastern
no idea what a vpn is

Platform: Mini Client
I can't reveice 50 Gaara when use daily recharge
Server ID: S3
Character Name: Shinobi
Payment Option: visa Debit
Windows 10

Platform: Browser(Firefox)
Server ID: S3
Character Name: MinoriKoyada
UID: Not using Facebook
Payment option: visa Debit
Was the money deducted from your credit card: nope
Screeshoot(error page): Sorry transaction failed. Please try again. If any problems, please contact us.
1. Please confirm if you input the right card and account information.
2. Please contact your bank to make sure the online payment and international payment function are enabled.
3. If you have made multiple card payments today, we advise to try different payment tool of ours or use your card again tomorrow.
4. If you are using any IP-modifying tool, please turn it off and try again.
5. If after making all adjustments above and payment still cannot be processed, please contact our customer support: narutoen_support@oasgame.com.
Screeshoot(the amount of ingots/coupons):
System: Windows 8
Your computer time-zone: EST
Use a VPN or not: nope

Transaction details:
Currency: USD
Amount: 49.99
Track ID: 138431534_narutoen

I can't top up successfully with *X payment options.
Platform: Chrome
ServerID: S1 Naruto
Character name: SussanoGenkiDama
UID: Using forum to play game
Payment option: Paypal
Money was not deducted from credit card because they are not linked
Track ID: I dont know what it is
Screen Shot: 50 ingots paypal not linked to credit card with money inside it http://prntscr.com/bx6qoo
System: Windows 10
My time zone is: Eastern Europian Summer time +03:00 GTM

Hello everyone.

Little update

- MOL is now available. That means you can recharge using this payment option.
- Cherry credits is still in testing process. We really hope we can enable this option by the end of the week.

Have a nice day.

This post was last edited by Daiske at 2016-7-25 21:12 This post was last edited by Daiske at 2016-7-25 21:47

We are also debugging the PayPal and Visa payment option right now. Please be patient.

Platform: Mini Client
Server ID: S6.
Character Name: bloodz
UID: 200000081495941
Payment option: VTCPay(E-wallet)
Screeshoot(the amount of ingots/coupons): 50 ingots
Was the money deducted from your credit card: Yes
System: Windows 10
Your computer time-zone: GMT + 7
Use a VPN or not: No
Order ID: 138488842

Please check messages you made a request me I gave answer already