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[ Other ] my coupon is lost

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  • Registered: 2022-05-24
  • Topics: 4
  • Posts: 14
On 2023-07-27 14:06:11Show this Author OnlyDescending Order
1# Go To

What happened??? I only reset the capsule toys 4-5x and bought the dancing capsule pack 1x, but I have 26 coupons left even though there were 3600 coupons before. please explain to us. Thank Youeror naruto online

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
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On 2023-07-27 14:49:51Show this Author Only
2#

Hello,
That pack costs 360 coupons, I believe, so if you bought ten of them (ten are pictured, not one), that would cost you 3600 coupons, which is the exact amount you are describing as missing. It sounds like that's where your coupons went.

If you feel that coupons are genuinely missing after reexamining these values, you can open a customer support ticket by clicking that question mark on the upper right, but I think this explains where they went.


Thanks and have a great day!

  • Registered: 2022-05-24
  • Topics: 4
  • Posts: 14
On 2023-07-27 15:30:30Show this Author Only
3#

We have reported this to customer service but have not received a response

  • Registered: 2023-04-26
  • Topics: 2
  • Posts: 3
On 2023-07-27 22:41:38Show this Author Only
4#

that 10x dancing pack not 1x buddy

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
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On 2023-07-28 04:28:36Show this Author Only
5#
  • Raiders2022 On 2023-07-27 15:30:30
  • We have reported this to customer service but have not received a response

Unfortunately there can be a turnaround of as much as one business day on customer support tickets. They should hopefully get to you soon!

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