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Log in: System error / stuck at 14%

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 2
On 2022-03-31 07:41:53Show this Author OnlyDescending Order
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I can't believe that my first post for forums would be about a bug on my account. I have played for 9 days straight on a new server and I have never received this kind of error for 7 straight days for one of my accounts. I have also searched for solutions here in forums about this error message but it seems that this is not related to connection issues on my end because I can open and play multiple accounts. One of my accounts will stop on loading at 14% and will receive this error message but the others works perfectly fine. I tried everything, flushed DNS, repaired client, uninstalled and reinstall the client, restarted PC several times but nothing works.

If this was about my internet connection then how come the other 2 accounts on that same server works perfectly with no issues at all?

Naruto Online-3302022113343PM

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-03-31 13:20:08Show this Author Only
2#

Hello,
If nothing works and you are certain that the problem is not on your end, then you will need to put in a ticket to the customer support platform to have your account looked at. Here is the link.

https://support-center.oasgames.com/

Sorry for the trouble and hopefully they can get this sorted out quickly.

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2022-04-02 14:46:50Show this Author Only
3#

yes my loading screen like this too, how to fix it? my connection is good but the loading screen always stuck at 14%Screenshot (262)

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