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5.0 GNW Treasure Minato
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Views: 760 ｜ Replies: 2
[ Bugs ] Recharge bug.

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QuaDDamagE
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 28
On 2021-10-18 23:11:17 ｜ Show this Author Only ｜ Descending Order
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I have recharged in the morning and all was looking fine, and now i try again and the transaction goes trough but not the full amount has been deducted while it shows on my application that it should be the full amount.



I haven't received nothing yet for my last 2 transactions.

Screenshot_20211018_164110_comScreenshot_20211018_164029_com




This post was last edited by QuaDDamagE on 2021-10-18 23:11:17.
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tylermotoki
  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2021-10-19 04:55:23 ｜ Show this Author Only
2＃

Hello, I would suggest contacting your financial institution to inquire if the transaction was fully processed on their end, and if not, then please create a CS ticket and they will be able to assist you.

https://support-center.oasgames.com/

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