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[ Bugs ] Facebook Event

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Samums
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 5
On 2016-07-24 04:42:22 ｜ Show this Author Only ｜ Descending Order
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"Hello, today I've invited a friend to play by the Facebook event to get the reward, but even after he donated I didn't receive it."

This post was last edited by mat***@hotmail.com at 2016-7-24 04:44 This post was last edited by mat***@hotmail.com at 2016-7-24 04:44
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-07-24 18:23:14 ｜ Show this Author Only
2＃
Hello,

are you talking about community events ? If so, please screen it for me so I can find out where is the problem. Also, are you using mini client or browser version ? This post was last edited by Daiske at 2016-7-24 18:24
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Samums
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 5
On 2016-07-25 00:33:49 ｜ Show this Author Only
3＃
I use the mini client and my friend uses the browser.

http://i.imgur.com/iQZ9MkW.png This post was last edited by mat***@hotmail.com at 2016-7-25 00:34
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-07-25 00:38:05 ｜ Show this Author Only
4＃
Can you login to browser version and check if you can claim rewards there ?
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Samums
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 5
On 2016-07-25 01:30:06 ｜ Show this Author Only
5＃
nothing too.
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-07-25 03:21:48 ｜ Show this Author Only
6＃
Okay, please fill this form for me :

Platform: Browser(Chrome/Firefox etc) / Mini Client :
Server ID: (S1/S2/S3 etc) :
Character Name :
UID: (can be found on the bottom of the Facebook version) :
Bug Description :
Screeshoot (of the bug/problem) :
System (Windows 10/8 etc) :
Resolution :
Your computer time-zone :
Are you using a VPN or not ? :

I also need to know this info from your friend - Server and Character name.

Thanks !
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Samums
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 5
On 2016-07-25 03:53:46 ｜ Show this Author Only
7＃
Plataform - Mini client My friend name: Samu and server S1
Server Id -S1
Character name:Samums
UID :100013009770684
Windows 10
Resolution :1366 x 768
(UTC - 3:00) Brasília
Are you using a VPN or not ? : Not

http://i.imgur.com/iQZ9MkW.png



the same problems in sasuke fragments.http://i.imgur.com/zMDh4iu.png




This post was last edited by at 2016-7-25 04:12
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Samums
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 5
On 2016-07-26 23:36:49 ｜ Show this Author Only
8＃
??????????????????
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Daiske
  • Registered: 2017-07-24
  • Topics: 164
  • Posts: 3533
On 2016-07-27 00:12:55 ｜ Show this Author Only
9＃
  • Samums On 2016-07-26 23:36:49
  • ??????????????????
We are still looking into this problem. Please be patient.
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BleachDom
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 11
On 2016-07-27 03:49:23 ｜ Show this Author Only
10＃
  • Samums On 2016-07-25 03:53:46
  • Plataform - Mini client My friend name: Samu and server S1
    Server Id -S1
    Character name:Samums
    UID :100013009770684
    Windows 10
    Resolution :1366 x 768
    (UTC - 3:00) Brasília
    Are you using a VPN or not ? : Not

    http://i.imgur.com/iQZ9MkW.png



    the same problems in sasuke fragments.http://i.imgur.com/zMDh4iu.png




    This post was last edited by at 2016-7-25 04:12
yeah i invited 3 people to play, they joined and for some reason im not even getting the naruto fragments, maybe this is bugged but i have no clue why. iv tryed to claim in browser and client
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