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[ Help ] Can't open the Power Gift Pack

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Ino Gasai
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 19
On 2018-01-03 04:50:47 ｜ Show this Author Only ｜ Descending Order
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When i try to open the Power Gift Pack, this happens:

3

Is it a bug or something?


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Jiburiru
  • Registered: 2017-07-24
  • Topics: 68
  • Posts: 2221
  • Moderator
On 2018-01-03 07:31:27 ｜ Show this Author Only
2＃

Hi! Are you currently still experiencing this issue?


~Jib

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Ino Gasai
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 19
On 2018-01-03 21:58:29 ｜ Show this Author Only
3＃
  • Jiburiru On 2018-01-03 07:31:27

  • Hi! Are you currently still experiencing this issue?


    ~Jib

yes i am :/

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xShad0w
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-03 23:25:47 ｜ Show this Author Only
4＃

same here... I havent been able to open it for a while.

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Oh-LoL
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-04 00:40:56 ｜ Show this Author Only
5＃
  • xShad0w On 2018-01-03 23:25:47

  • same here... I havent been able to open it for a while.

Hi there,

I have this problem too, when I was lost the connection. Try to login again in the game or restart you pc. Relog helped me.

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WilloxJr
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2018-01-04 02:00:19 ｜ Show this Author Only
6＃
  • Oh-LoL On 2018-01-04 00:40:56

  • Hi there,

    I have this problem too, when I was lost the connection. Try to login again in the game or restart you pc. Relog helped me.

Well i've opened the game from my PC and Laptop from the browser and the game client, relogged multiple times but still can't open it :/


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Ino Gasai
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 19
On 2018-01-04 02:58:02 ｜ Show this Author Only
7＃
  • xShad0w On 2018-01-03 23:25:47

  • same here... I havent been able to open it for a while.

Yea what Willox said i tried but it does't work :/

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xShad0w
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2018-01-04 22:52:16 ｜ Show this Author Only
8＃

I tried logging in again, tried it from the web browser too (chrome and edge too). nothing works. I have 2 accounts though, and on one i can open it no problem, the other one gives a system error.

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Exvius
  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 723
On 2018-01-05 15:47:06 ｜ Show this Author Only
9＃

Hi.


Please post this in the bugs section of the forum so that they can assist you better. Thanks.


Closing thread.





This post was last edited by Exvius on 2018-01-05 15:47:35.
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Jiburiru
  • Registered: 2017-07-24
  • Topics: 68
  • Posts: 2221
  • Moderator
On 2018-01-06 12:01:03 ｜ Show this Author Only
10＃

Just as Exvius said, please post it in the bugs section or contact customer service directly. If this does not get resolved, please contact me directly, I can be found here on Discord.


~Jib


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