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- Registered: 2017-10-26
- Topics: 5
- Posts: 8
1＃ Go Toduring the 5 day free jonin medal giveaway i purchased a chunin medal but instead of giving me the chunnin medal it extended my free join medal which has minimal benefits..... i cant receive my chunnin medal rewards i dont get any 5x elite instance no boosted main hero stats nothing just the fake jonin rewards.
dablackguy server 99 hana ny
purchased 1st november around 11:00 pm
paypal
dont know order number dont know how to check the order number either
This post was last edited by dablackguy on 2017-11-03 22:17:08. -
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- Registered: 2017-07-24
- Topics: 19
- Posts: 79
When does your free jonin medal end?
Also it'll prob pop up once thats over, be odd to have both jonin&chunnin going at same time
This post was last edited by I͘tachi on 2017-11-04 04:52:02. -
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- Registered: 2017-10-26
- Topics: 5
- Posts: 8
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- Registered: 2017-07-24
- Topics: 29
- Posts: 2271
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- Registered: 2017-10-26
- Topics: 5
- Posts: 8
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- Registered: 2017-07-24
- Topics: 19
- Posts: 79
- dablackguy On 2017-11-04 11:44:38
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basically its telling me i have a jonin medal while i activated a chunin medal since it extended my 5 day jonin medal instead of giving me the original chunin medal i bought which is causing problems because now i cant collect simple chunin rewards
do you have any version of medal activated or any of the bonuses? lol
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- Registered: 2017-10-26
- Topics: 5
- Posts: 8
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
Hey
Please contact our Customer Support through the client/browser.
They'll ask you for additionally information including screenshots and transaction ID.
If your purchase was through paypal, just screenshot that. transaction showing the full details.
Explain the situation thoroughly and they'll be able to assist you.
Thank you
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