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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2017-09-22 01:19:07Show this Author OnlyDescending Order
1# Go To

I just finished sweeping my ninja exams and I went to my magatamas pages to find that 2 of my magatamas pages have no magatamas in it. I had a mix of 4 star magatamas and 3 star magatamas in both of those pages and now they're gone. I've tried reopening the client and they're still gone... Please look into my account I just spent most of my ingots and coupons for those magatamas Server: 685 Username: wind


NarutoOnline170921131735

NarutoOnline170921131752


  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 2271
On 2017-09-22 02:46:10Show this Author Only
2#

Check your other ninjas, each ninja have their own equipment set which have their own magatama slots.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2017-09-22 03:22:29Show this Author Only
3#

They're not in my other ninja slots... They just disappeared I just have 2 empty slots now. I'm not a new player i've been playing since release last year.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-09-22 11:04:13Show this Author Only
4#

Hey


Magatamas don't just disappear.

Unfortunately, sometimes you'll disconnect from the server resulting in items looking like they're not there.

Clear your cache/cookies and refresh the server. Check the magatamas.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2017-09-23 00:54:17Show this Author Only
5#
  • Tobei On 2017-09-22 11:04:13
  • Hey


    Magatamas don't just disappear.

    Unfortunately, sometimes you'll disconnect from the server resulting in items looking like they're not there.

    Clear your cache/cookies and refresh the server. Check the magatamas.

Okay i'll post a video to show you hopefully i'll get some sort of compensation for this bug.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2017-09-23 01:40:56Show this Author Only
6#
  • Tobei On 2017-09-22 11:04:13
  • Hey


    Magatamas don't just disappear.

    Unfortunately, sometimes you'll disconnect from the server resulting in items looking like they're not there.

    Clear your cache/cookies and refresh the server. Check the magatamas.

Here's a video of my magatamas pages.https://youtu.be/oPWKrHtyeRo I'm not sure how to make the magatamas disappear again. But as you see in the video those pages are bugged and i can't use them. Please get someone to look into my account because i need those magatamas i lost back and i need to be able to use my pages.


  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-09-24 11:42:40Show this Author Only
7#
  • KashinKoji♦ On 2017-09-23 01:40:56
  • Here's a video of my magatamas pages.https://youtu.be/oPWKrHtyeRo I'm not sure how to make the magatamas disappear again. But as you see in the video those pages are bugged and i can't use them. Please get someone to look into my account because i need those magatamas i lost back and i need to be able to use my pages.


From the video you've shown, it seems like a delay in packets.

However, Contact support through the client. They'll ask for your information and check your account logs to better help you with the issue.

To contact support, on the client, click the "?". Or through the main site, click "User Center"


From there you'll be able to create a Ticket with the issue at hand.

Hopefully, you'll be able to resolve your issue.

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