I can't receive the ingots after topped up successfully.
Platform: Mini client
Server ID: S84 Samui
Character Name: xLUCIFERx
UID: 200000082850312
Payment option: telcocards (True Money)(150THB, 210 ingots)
Was the money deducted from your payment account: yes
Accurate Recharge Time: about 05.40 - 06.00 am server time(HK)

Server ID : S30 Iruka
Character Name: HengKH | HK UID: 200000082846043
order ID of 9.99 : 142600788
This post was last edited by LayHeng at 2016-10-24 19:02
This post was last edited by LayHeng at 2016-10-24 19:21
This post was last edited by LayHeng at 2016-10-24 19:21

kjhuuuhuhuhuhuhuh This post was last edited by Marcus99 at 2016-11-3 19:40

1. I cant't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S21
Character Name: Inc
UID: 200000083159371
Payment Option: Mobile Payment (Indonesia)
Was the money deducted from your payment account: IDR 55000 and IDR 55000(I tried twice to use at mini client)
Track ID: I dont get it
Screenshoot(error page): blank after success cutting my pulse and screenschoot my success payment
https://lh3.googleusercontent.com/eTkFrAxMfXzO3vmw8IEvDVbqYnWdKMC7urJ28r4FHLtpHxc021UrNLUqOlW8c2jD_2zELPTxbSf8n13r5fnZsZFkKTO9BSu4EdFNu6P8WGyvFjd3hRR2qsgQRmCjDa6vefXP9VCntQ7Y5V8T5-O39iMtf-Bq5coNMlFqPRsrTHHsuOiwpb5shKHSA9-xqB0zmaBFLnMaX1-E0utkgevE18iiNuPZl2UkjFU8BOy_GC93RtSTZ-Ii9q00zsOrqSkTIL8STKKs4z8_oScc9O7BkeVt_n1WkeudhtTZARocQNwuelvaVdVgrpOUpAxqfgLneoEbY4db2CymgTPLzuHoWokVRu-jJb80p9tJxIOwEVWPcus4nXqvqf767MDSnbWSUIsFmZMrioe8lWTV55P35ytpEURSrPQJQp0XlQ1IZq8xFAAwt0I-CO2zlFGQyMXY9gzGu28sklFV_WTFVmh5mrvKnw7iZwa1fS6N_nbYyb24VD7TN6bEIrODLfs6-zUq9w7nIDafMP-_OzgnS7TVNflwqwCIdPQe_T2zV3A5azInjjaQPEDhatyNhQkgWEaKB4FT6_zw-4aVOF_Y4uPtyimwCBj1eccKBTmQuZYQhD9O3-A=w1178-h662-no

https://lh3.googleusercontent.com/mNOSc2VZ8V34s9nfOyBUkgijWRuOKAc7_Zj*PXcQv9IaN5LgPaUZCb8xTb1f4oK-_QKrc9UWo7Hdt-T4Rz9ScvIYQWCa35wH_tfdbkLq6NjqF0v-0FO18opkxWFcgImZvtG-WqshLON_speAhKeH30rwdmx6Wyzrmrf6-aQMlCFTKzCc-z3Isp8TvLSRuVjdn-5bx5N6GGdWJYaABx58WBnvDFw22MefZfRReDqg0o5D5YT268YyGA9OVF-V_J6EMtzKEmPRU_2N2wSx57setkp*P6CFdm1ousXjDSTFeR9MruUpOpgkRmHzqWiMLNd8rSaZXt7uPzMtIQoJVKyQCgcHRmWigiOJUD5xdrzzGctf0zfe6plLUKFP7KFY6wqGOBuxjksrRzf3DpmOPTWCkKzC6YOgNiFxvNYiagRxNp9_YZkMUhk-7BkqmKIovZtUSiJaXd4XL7zQ3alCpTX_22g72g2J3k0ZXOGYd9jMOyl9Hx4sPTpd2wl-YKrgvhvUjbq1mSfUYt6mZm-_4BnxHh3GMik5Wlky2F1V-fuKI8lj3D_mu7gIu9u-lb8Nff9swCk*5oi8fmrKELRWlFYzn-ATikKTM63snXR_CGpEeDh8=w442-h662-no

https://lh3.googleusercontent.com/v29oEHhtuc_N_CTKFz8oLDwhHDlP948gX6Dz6_LI3pPEoSBuayquCxMPSVW0aEvJDlUsj0kEbpVQF7jVxBKD6_6Cnh_rb_xJm3LrXW4Y2YFmNYZUsbPeGuvJ4qQRuXkEm42X_6r0tJFGHaBZjh5FJfGZ49VD21D2VCBsx5GwBGaxIjSgZpjVsMuS1sqlQuItUqsLquikngeEpBOlsutpuGLX_Bv6W5L7LXGlVD09l4uTiD_mK3jIYrI0lHuxWsSEovVgl3yPLDDv1hefK7UIhIlK_1FCFTAsLAacZGf7e1L8x524iSXqlhGEnhA2s8sWPlcV9qR5oQ2aX4vtRVQBABOQaXfiNfWvS3aYXaCk9Vi7C-YzEoUj5bnaapFDyD2HmCZZCRLt_kOhL7i9sFwiQmH6sRvMTgLz_RU4l2vjwB3HW7FnPpauPI9g6fsoZfJCnKhx7X9dWZydUE2pXw8e0s7FAWS4RQVetY1yVzW02NQBWMJmZFKqZGbdL_7vcrgAOYubZVmbyTcby5B-pmRIF-i_LcSeLODOU_k6PADS23GHoL-h7q6ji9buvKDB6QuSWVcU_EEsmQps6H90YONgylq_PvmUm8RtzK2pHgGC4Zj9PRE=w442-h662-no

Accurate Recharge Time: 12:14 AM (UTC+7) or 13:14 PM NY server game and 8:27 AM (UTC+7) or 9:27 PM NY server game
On the third try, I successfully use google chrome web, with IDR 27500 and quick process
This post was last edited by 313***@facebook at 2016-11-6 22:41

1. I cant't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S58
Character Name:ecam
UID: 200000086186737
Payment option: Bank Transfer
Was the money deducted from your payment account: yes
Track ID:
Screeshoot(error page):
Accurate Recharge Time: This post was last edited by ecam at 2016-11-8 10:40

has been received my ingots, thank you Naruto Online for hard work and has helped our problems.
I just want to tell that mini client platform to fix about mobile payment to the future. Im sorry about broken pics

hello, is there any cooldown recharge use Mobile payment ?
it say The payment option isnt available in your country.
Yesterday i did it, or maybe i should wait for 24 hours ?

1. I cant't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S36
Character Name:PakaPapito
UID: 200000085330723
Payment option: Bank Transfer
Was the money deducted from your payment account: yes
Track ID:
Screeshoot(error page): I forgot to screenshot the FPX transaction status that show successful, but i have proof from transaction history of my bank.


Accurate Recharge Time: As per attached in the picture, 4 Nov 2016, on Friday, at 11.23 p.m.

1. I cant't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S36
Character Name:PakaPapito
UID: 200000085330723
Payment option: Bank Transfer
Was the money deducted from your payment account: yes
Track ID:
Screeshoot(error page): I forgot to screenshot the FPX transaction status that show successful, but i have proof from transaction history of my bank.


Accurate Recharge Time: As per attached in the picture, 4 Nov 2016, on Friday, at 11.23 p.m.

1. I cant't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S36
Character Name: PakaPapito
UID: 200000085330723
Payment option: Bank Transfer
Was the money deducted from your payment account: yes
Track ID:
Screeshoot(error page): I forgot to screenshot the FPX transaction status that show successful, but i have proof from transaction history of my bank.



Accurate Recharge Time: As per attached in the picture, 4 Nov 2016, on Friday, at 11.23 p.m.

2. I can't top up successfully with PayPal

Platform: Mini Client
Server ID: S182
Character Name: Katsu
UID: 200000089224984
Payment option: PayPal
Was the money deducted from your payment account: no
Track ID: there is none.
Screeshoot(error page): http://imgur.com/729vrWQ
Accurate Recharge Time: 6:54am server time


This post was last edited by mar***@yahoo.de at 2016-11-9 15:06

Platform: Mini Client and Chrome
Server ID: S155
Character Name: Krosun
UID: 200000087834309
Payment option: Credit, 3 different cards / accounts
Was the money deducted from your payment account: No
Track ID: 143438689_narutoen
Screeshoot(error page): No screenshot, but result: R0000:High risk
Accurate Recharge Time: 1836 server time 8 Nov
Hasn't worked from 7-9 Nov, waited over 24 hours before attempting 9 Nov.

Platform: Mini Client / Browser(Chrome/Firefox...)
Server ID: S128
Character Name:
UID: essential information(Login the Official Website with your account——click recharge——Find UID in the right-top of the recharge page)
Payment option:can i get a refund becuz when i top up my money its fine and the next day i can't open my naruto plss can i refund my money please for my medicine purpose plss reply

1. I can't receive the ingots after topped up successfully.
2. I can't top up successfully with *X payment options.
Both of these apply to me. One transaction showed that it worked, two others showing they did not. Three transactions in total. First one was $5, the other two both $1.

Platform: Mini Client
Server ID: 189
Character Name: Gaara
UID: 200000092664106
Payment option: Visa, all three times.
Was the money deducted from your payment account: Yes.
Track ID: I only took a screenshot of the second failed attempt, and do not have the Order #'s of the other two transactions. Here is one of the failed numbers. 143485587_narutoen
Screeshoot(error page): http://prnt.sc/d55o7y and http://prnt.sc/d55oe0
Accurate Recharge Time:I did these at three different times... The first attempt was a $5 purchase, and I got directed to a screen saying it went through(didn't take screenie, figured I didn't have to.) I want to say it was about 7PM on 11.8.16. And after I noticed I didn't recieve my ingots, I tried again, RIGHT after with a $1 purchase, redirecting me to a failed screen. I just tried again the day after and yet again, failed at about 8AM on 11.9.16
This post was last edited by que***@hotmail.com at 2016-11-10 00:45

Hello

I asked on fb and in game support and cant catch answer...

--------------

Question Type：Question via platform
Question Type：Account Questions
State：Not Answered
Question Number：432288
Server：209
Game：Naruto Online
Time ：2016-11-08 09:14:00
Character Name：MitoOoba

Detailed Description2016-11-08 03:14:56
Hello
I recharge today 50 ingots for Gara.
I have ingots but I dont see new Gara\'s fragment.
Could You check this (maybe I dont have right)

---------------

1. I can't receive the ingots after topped up successfully

Platform: Mini Client
Server ID: 30 Iruka
Character Name: Ookay
UID: 200000084687528
Payment option: SMS Banking BNI
Was the money deducted from your payment account: Yes
Accurate Recharge Time : 2016-11-11 23.32

Im recharge for 5000 ingots, but not ingots i got, still 0
please check and help me

screenshot : http://prntscr.com/d61mmc and http://prntscr.com/d61ng6



This post was last edited by 115***@facebook at 2016-11-13 17:06

Platform: photon browser via mobile phone
Server ID: S101Ebisu
Character Name: Nom
UID: 200000085198691
Payment option: MasterCard.
Was the money deducted from your payment account: yes
Track ID: 143468210_narutoen
143468234_narutoen
Screenshot(error page): was not able to get screen shots.
Accurate Recharge Time: Tuesday November 8th 2016

Both recharges that were unsuccessful were for 5000 ingots...