1. I can't receive the ingots after topped up successfully.
Platform: Mini Client / Chrome
Server ID: S107 Meizu
Character Name: IyinOluwakun
UID: 200000089224436
Payment option: Credit Card
Was the money deducted from your payment account: Yes it was
Track ID: essential information: 147093117
Screenshot(error page):
Accurate Recharge Time: Around 12:04-12:20.

Idk why but I can't upload the images

tHIS IS THE FIRST IMAGE SHOWING NO INGOTS

This is the confirmation page and my bank statement showing I was charged

1. I can't receive the ingots after topped up successfully.
Platform: Mini Client / Chrome
Server ID: S107 Meizu
Character Name: IyinOluwakun
UID: 200000089224436
Payment option: Credit Card
Was the money deducted from your payment account: Yes it was
Track ID: essential information: 147093117
Screenshot(error page):
Accurate Recharge Time: Around 12:04-12:39.