i can't top-up by master card what's problem ?

i have the same prpblem as u how can i top up then ?
This post was last edited by LayHeng at 2016-9-11 01:21

http://pay.oasgames.com/payways/cosmopay/pay_success.php?tradeNo=1990893979949765553&merNo=21579&gatewayNo=21579001&orderNo=142600788_narutoen&orderAmount=9.99&orderCurrency=USD&orderStatus=0&orderErrorCode=B0002&orderInfo=B0002%3ATransaction+declined%2Cplease+contact+your+card+issuing+bank.&billAddress=&signInfo=D11C0C2363A18F2F7C1D34310A18FA0876E1FE79870B5B6EEC405CD408AA6931&remark=&returnType=1&paymentMethod=Credit%20Card

I can't receive the ingots after topped up successfully.
Platform: Chorm
Server ID: S30 Iruka
Character Name: HengKH
UID: 200000082846043
Payment option: Master Card
Was the money deducted from your payment account: Yes
This post was last edited by LayHeng at 2016-10-20 14:11 This post was last edited by LayHeng at 2016-10-20 14:20 Time Top-up = 12:10 PM in my Timezone but in game maybe 13:10 PM
This post was last edited by LayHeng at 2016-10-20 14:22

Server ID : S30 Iruka
Character Name: HengKH | HK UID: 200000082846043
order ID of 9.99 : 142600788
This post was last edited by LayHeng at 2016-10-24 19:02
This post was last edited by LayHeng at 2016-10-24 19:21
This post was last edited by LayHeng at 2016-10-24 19:21

MasterCard not allowed to pay ?