1. I can't receive the ingots after topped up successfully.

Platform: Browser(Chrome)
Server ID: S120:Roshi
Character Name: NagoyaTextile
UID: 200000095423378
Payment option: Auto Debit via facebook
Was the money deducted from your payment account: Yes
Track ID: 1235549843225622 & 1235549796558960
Accurate Recharge Time: 07:22 & 07:24
This post was last edited by 105***@facebook at 2017-3-22 13:42 This post was last edited by 105***@facebook at 2017-3-24 20:29

1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S120:Roshi
Character Name:NagoyaTextile
UID:200000095423378
Payment option:Bank Transfer
Was the money deducted from your payment account: Yes
Track ID: 1703241954060868
Screenshot(error page): essential information
Accurate Recharge Time:24-Mar-2017 07:54:03 PM
This post was last edited by 105***@facebook at 2017-3-24 21:08

Please reply in the following format if you encounter these issues:
1. I can't receive the ingots after topped up successfully.
2. I can't top up successfully with *X payment options.

Platform: Mini Client
Server ID: S12
Character Name: NagoyaTextile (S120 Roshi)
UID: 200000095423378
Payment option: Maybank2u
Was the money deducted from your payment account: Yes,
Track ID: 1705221513360691