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Views: 3372 ｜ Replies: 15
[ Bugs ] Friend Recharge - no reward

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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-14 14:35:43 ｜ Show this Author Only ｜ Descending Order
1＃ Go To
I invited a facebook friend - he clicked the link and began playing and did a recharge but it doesnt look like i got rewards:

Me:
Server ID : S247
Character name : Anjia


My friend:
Server ID : 247
Character name : Avast

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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-14 14:53:50 ｜ Show this Author Only
2＃
Hey

May I have a screenshot of your friend on your friends list.
Additionally, I'll need the following
UID: (Click Recharge, Top right number)
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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-14 15:16:01 ｜ Show this Author Only
3＃
My UID Is 200000096612279
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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-14 15:19:12 ｜ Show this Author Only
4＃
I just noticed it didnt add him to my friends list automatically - should it have?


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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-14 15:21:22 ｜ Show this Author Only
5＃
Sorry... that came out super dark..

Thanks for your help!

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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-14 15:22:08 ｜ Show this Author Only
6＃
Your friends UID as well please.
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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-14 15:25:33 ｜ Show this Author Only
7＃
It's 200000101394701
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-15 01:44:44 ｜ Show this Author Only
8＃
Thank you

I'll get it resolved right away, please be patient.
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jonlim@ymail.co
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2017-03-16 06:58:41 ｜ Show this Author Only
9＃
hey~ i got the same issue too~

i invite my friend to play this game~
he alrady accpt it and play on same server and me~
he recharge 5 times to get garra~
but i dont get that friend rewards~

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jonlim@ymail.co
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2017-03-16 07:18:31 ｜ Show this Author Only
10＃
Me:
Server ID : S238
Character name : AvLReikoSaeki
Account：1338134439531080@facebook
UID：200000093751953

My friend:
Server ID : 238
Character name : AM
Account：1324377920907737@facebook
UID：200000095173853

http://prnt.sc/ekgyla

my friend AM~
http://prnt.sc/ekh1pq
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jonlim@ymail.co
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2017-03-16 07:20:54 ｜ Show this Author Only
11＃
http://prnt.sc/ekgyla
http://prnt.sc/ekh1pq
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-16 13:30:47 ｜ Show this Author Only
12＃
@Anjia

It's been reported, you should be receiving your recharge shortly.

@133***@facebook

Thank you for the information provided. We'll look into it.
Please be patient.
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jonlim@ymail.co
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2017-03-22 15:16:26 ｜ Show this Author Only
13＃
when can i got my rewards?~
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 03:22:26 ｜ Show this Author Only
14＃
  • jonlim@ymail.co On 2017-03-22 15:16:26
  • when can i got my rewards?~
Haven't you received them yet?

That's odd.
I'll make sure to let the team know.
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Anjia
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-03-30 11:14:18 ｜ Show this Author Only
15＃
Hi Tobei - i have not received anything yet. I messaged but you may have missed it...

Thanks :)
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