Hello,

you have to use draw 10 twice and not use 10 seals 10 times.

Yes sir I know I did use draw x10 Twice.

I'm currently investigating this issue. Please be patient.

I never draw less then x10 unless it's the free one.

Okay thank you.

Hello, any progress towards investigating this?

This happened to me also, I pulled x10 and nothing happened...

did you use a 7-day summoning scroll? if you did they don't count towards the rebate

Had same problem. Use draw 10x twice but cant claim 2nd summon rebate.
This post was last edited by Overmain at 2016-12-11 01:43

No I didn't use the 7 day summon scrolls as I had none of them just regular scrolls.

I can't claim either overmain so I know how you feel.

https://s27.postimg.org/xr6pz2jk3/mpve7.jpg

Yes I know right! Hopefully it will be solved soon =)

I dunno about the other guy, but your screen shot looks like:
draw x10
claim summon rebate
draw x10 (using up the event rebate one in the process, which doesn't count toward rebate)
so now you have finished 2 x10 quest but only at 19/20 for rebate (cause it's 10+ (9+1fake))

Ouch using scroll 7 days doesnt count?

I think 7 days summoning scroll not counted.

Well I know I didn't use a 7 day because I don't have any. I had 20 regular scrolls. Also I didn't claim the summ rebate because I can't claim it.

Ok if u guys believe free 7days doesnt count. I cant do anything @@

If you go to the summon rebate event page (where you took the screen shot), and click the blue question mark on the upper right, it will TELL you that it doesn't count.