Hi. I'm trying to redeem my rewards from having a friend recharge for the first time on the game. After having them do so, I wasn't able to redeem my rewards and was wondering if that could be fixed. They are on my server, it's their first character, and they were invited by me.

Mine:
Server: S103:Yoroi
UID: 200000082732846
IGN: Tenchi

The Invitee:
Server: S103:Yoroi
UID: 200000090388459
IGN: Yoshi