SEARCH
5.0 GNW Treasure Minato
Reply
Views: 523 ｜ Replies: 3
Recharge took from Credit Cards but Ingots were not applied

 [

Copy Link

]

kiuy56
  • Registered: 2017-10-06
  • Topics: 1
  • Posts: 24
On 2022-04-15 10:31:48 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

Dear Support,

I recharged $99.99 and did not receive the ingots. I have attached the email confirmation as well as the recharge rebate with time stamps to show (Have to reply to myself to get the other picture). Please give me my ingots or give me back the money please.





This post was last edited by Tachibana Saeko on 2022-04-15 10:31:48.
Reply
kiuy56
  • Registered: 2017-10-06
  • Topics: 1
  • Posts: 24
On 2022-04-15 09:19:35 ｜ Show this Author Only
2＃

Screenshot 2022-04-14 201907

Reply
Tachibana Saeko
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-04-15 10:31:26 ｜ Show this Author Only
3＃

Hello,
For this issue you will need to create a customer support ticket. Here is the link.

https://support-center.oasgames.com/

Thanks and sorry for the inconvenience!

Reply
Reply
Quicky Post
Reply

Log in in order to Post. | Register