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[ News ] Official Statement - Bugs and Problems October 4th

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  • Registered: 2017-10-04
  • Topics: 1
  • Posts: 23
On 2018-10-06 22:27:43Show All Posts
452#

Good afternoon.

I came from work yesterday and i was shocked to hear my friends talking about an amazing event that literally gave them, almost for free, a lot of fragments for sasuke suit and sailor sakura, i asked wich was that event and they told me " its already gone, it lasted one morning"...

Event week must be for everyone like it has always been, people have school or go to work, we don't need to be here 24/7, that beeing said, how do you think that people like me, who didnt enjoy this "gift" feel like? I wasn't gone for 1 month, i was away 8h and i see how this event gives advantages to some lucky mates.

There is no possible compensation, or a possible second prize, the only thing you can do is to put that "gift" for one day for those who didnt enjoy it, if you don't think its fair for your business i understand but you, like everyone else must take responsabilities from their mistakes and not erase them.

I'm a recharger player, that is my own business what i do with my money, but one thing is for sure, if i'm treated different because i'm at work and not playing 24h in here, then i shall stop my recharger.

As a customer, i will appreciate a private message if you (moderator) feel the need to explain me anything you like in private.

Yours truly, SirL.

  • Registered: 2017-10-04
  • Topics: 1
  • Posts: 23
On 2018-10-07 00:42:00Show All Posts
460#
  • Daiske On 2018-10-07 00:17:29
  • Hello~


    I believe you received wrong information from your friends. Sakura's even is not gone, it is still in game. We only fixed a bug with food-sacks price. It was supposed to be 20 coupons/ingots from the start of event cycle but for unknown reason system did not update its price.


    We are aware and concerned as well about this whole situation. That is why this thread is here, to collect all of your suggestions for compensation and we will make sure to send you something as apology/compensation for this terrible situation.

I appreciate your fast answer.

However i didn't receive wrong the information, since my mates got sailor sakura and suit sasuke frags for very cheap price, when i, in the other hand, cannot enjoy that initial price.

You (OAsis staff) fixed a supposed bug where some mates, rightfully, exploited and now they have 2 fighters at 5 stars at a really low cost (when my sailor sakura costed me near 5k).

It's not about ingots nor coupons, i only claim the same benefits that lucky players got by beeing here at a specific time.

It's a messed up by programmers, yes, it's bad for business to give away "free" stuff, yes, but if 1 player exploited that, then you (the responsables for the situation) must take responsability and give that initial condition (prices, redeem fragments) to all players so everyone gets to play the same game.

Since this is a thread to hear some oppinions, i gave mine, Daiske you don't need to answer me about this issue, there should not be a discussion neither, there must be the same events for everyone, regardless the time they are online.

I was looking for a game where i can work, live my life and have a break in here, i spend money because i liked how this game was focused, it was well designed and everyone has the same features. If in the end of day 10, the people who didn't exploited that bug, will get anything that is not the same as those fragments at low cost, then i get the picture how your team will face future mistakes and this is not worth it, for me, to keep investing money.

If i see that consolation prize, i will keep playing since there is no need to quit only for that, but i will be a free player.

I appreciate your time reading my comment Daiske,

Best of luck on your decision, SirL


  • Registered: 2017-10-04
  • Topics: 1
  • Posts: 23
On 2018-10-07 01:41:31Show All Posts
463#
  • Magisa On 2018-10-07 01:28:00
  • I could be misreading but you know the Sakura/Sasuke frags are coming back for the same price, right? You'll be able to enjoy it as well, just don't expect to be able to claim 100 (or 80) of them.

If people upgraded a 3 star sailor sakura to 5 star with a specific price per fragment, then i want the same stuff, including the same fragments that were allowed to redeem in the beggining.

If you, my dear mate, are happy with reedeming even 1 fragment less, at the same price, in comparison with those who redemeed all they needed, then be my guest, i just want that everyone gets to play with the same basic resources, wich is the same event features for everyone.

  • Registered: 2017-10-04
  • Topics: 1
  • Posts: 23
On 2018-10-07 02:21:47Show All Posts
468#
  • T_0_M_B_0_L_0_C On 2018-10-07 02:15:37
  • The original had 100 packs for sale, you won't need more than 5 packs for 5 star sakura, and 6 packs to 5 star sasuke.

    Each pack is worth 60 coupon price, each pack has 80 fragments.

    If the limit they give on 10/10/2018 is more than 11, you should be satisfied enough. (But hopefully the limit is at least 15) Go figure.

    That cost 660cp for two 5 star ninjas, and less if you get free Ichiraku Ramen from plot/elite instance.


If that works how you say it does, i would be indeed satisfied.

I don't want nothing more, nothing less, than the same prices and packs, enough to reach 5 star with sasuke suit and sailor sakura, like some players got to redeem.

I will trust that their final decision will be that one, and that we will have 1 day and not 1 morning to enjoy it.

  • Registered: 2017-10-04
  • Topics: 1
  • Posts: 23
On 2018-10-07 22:13:52Show All Posts
500#
  • Shyuko On 2018-10-07 07:47:49
  • And it seems it isn't getting through to you at all.


    The people that got the sakura/sasuke packs had virtually no cap to stock up. Sure, the limit was 100, but most of those people bought 30+ packs for not only 5 star out the gate, but to save for skill breaks.


    While he said they would be brought back on the 10th (I still have my doubts)

    he specifically said in LIMITED QUANTITY.

    I'm willing to guess it will be 2-5 max purchasable. That is absurd and still unfair.


    I'm also noticing a trend that the people who were able to take advantage of the situation don't give a damm about balance....you can point those out by the ones asking for small, extra compensation, such as keys, 30 sakura packs, etc. Ridiculous!! The only course of action is to just revert it back. Period. Anything less will never be fair.


    And for those asking why NY/LA get more compensation? Because they got shafted the most. Every other region had access to it for HOURS. All those people that were going to spend in those events, did so. NY/LA never got a chance except those that had insider info via MODS or friends of mods that gave a heads up.


    I assumed that it was intended when we were told,. so I planned to buy them with earned Ramen through the week. If I had known that shady sH!t was going to go down (and I should have known better) I would have set my alarm.....like I noticed many did in my server that are very close friends with MODS. Go figure, eh?



    Lastly, my concern is why wait until the very last day before addressing/resolving anything? Why not now? Well, because that has always been their MO.


    Wait until the last day, then bring out whatever BS they offer, and literally ZERO time to protest about it.


    Then, the next day they will say:


    "OOPS, the events are over....nothing we can do now!"


    Mark my words, this is their plan. It has ALWAYS been their plan when they screw up.

+1 to everything.

People like me can do something about it though, wich is to close our wallet.

Besides the 5 star sailor sakura and suit sasuke, think the amount of frags 1 person could refine to get a 5 star Iruka for example, how is a limited amount of packs fair at the beggining when there was a bigger amount of pack to be redeemed?

I never had a problem here, personally i think inside people like Daiske and others try to do their best, however i've noticed that lately, recharge and spend events are taking serious numbers, like spend 600 US dollars (30k ingots) to get 1 fighter, i've used your surveys to express my unhappiness, and truth to be told i won't recharge 10k ingots to get only 20% fragments of 1 fighter, and that tells me that you should take serious your ninja opinions, specially those who recharge.

Now, lets give time and wait for day 10 to see what will they do, and i will repeat myself, anything besides the same amount of packs and prices like some people got it will be decisive for everyone (specially for me). When you make a mistake, you learn from it, you don't erase it.

Lets give Oasis team time until day 10, so they can focus on doing the only right thing to do.

Best reggards, SirL

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