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  • Registered: 2017-12-27
  • Topics: 1
  • Posts: 4
On 2017-12-27 10:22:05Show this Author OnlyDescending Order
1# Go To

Hey guys,

I'm MadaraUchiha from the new server s845 : Scroll of Kage.

platform : Google Chrome

UID:300049482337657

I wanted to talk about the bug I got 40minutes before, I was upgrading my power for the event "New Server Battle Power Ranking Event" 30minutes before the end and I got stuck at the 11th place with 8664, but I was at this time at 9196 normaly at the 5th place so I waited the end of the event, maybe that was a bug and it would have been resolved at the end, unfortunately not, I'll wait for the reset at 5pm but I think that's a vain cause.

I am from Belgium (UTC+1)

I'm not using VPN


Hope you will answer me and at the best case refund me,

See you soon.

ps : some evidence below.

CaptureCapture 2





This post was last edited by MadaraUchiharea on 2017-12-27 10:22:05.
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 239
On 2017-12-27 10:17:18Show this Author Only
2#
I'm not entirely sure on the timing of those events, but in general, servers only update power rankings once every hour. So it may be a case of that. Though you would also think it's programmed to check at the end of the event, not just read off the rankings, but who knows. Hopefully this works out for you.


  • Registered: 2017-12-27
  • Topics: 1
  • Posts: 4
On 2017-12-27 10:24:39Show this Author Only
3#

For this event, the battle power normaly updated all the time so I really don't know..

Thank you for your answer anyway.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-12-29 09:55:16Show this Author Only
4#

Hey!


Judging from your screenshot, the deadline has passed.

Do remember that ranking are recorded every hour. If you scaled your BP before the deadline and it had no effect.

Feel free to contact out CS through the client and explain the situation.


Thank you.

  • Registered: 2017-12-27
  • Topics: 1
  • Posts: 4
On 2017-12-31 00:53:56Show this Author Only
5#

Like I said, I upgraded my power just like 30minutes before the end of the event just because I didn't want to be surprised by others, and this event especially was reseting whenever you upgraded your power, even though it is 1point, I noticed that and I just wanted to take profit of everything, but as you want, you are the moderator, you know the game better than me, I won't get any problem like that in the future, thank you to have answered me quickly.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2018-01-01 20:39:31Show this Author Only
6#

Understandable.

As I've mentioned. If you feel you powered up in time, feel free to contact our CS through the system.

They'll confirm your in-game logs and tell you when the power-up was established.


Have happy new years!

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