SEARCH
5.0 GNW Treasure Minato
Reply
Views: 2652 ｜ Replies: 4
[ Bugs ] Cant claim battle armor reward

 [

Copy Link

]

Jaxane
  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 29
On 2017-10-19 04:23:47 ｜ Show this Author Only ｜ Descending Order
1＃ Go To

Platform : Mini-client
Server number : UK S17- Zabuza
Character name : Jaxane
UID : 200000094102555

VPN: No

Problem Descripton:

I just upgraded my battle armor to level 6 and i cant claim reward for upgrading it during event, i just can obtain summon scrolls for reaching lvl 6. Please check it and let me claim it cuz event is ending soon.

Photo1

Photo2







This post was last edited by Jaxane on 2017-10-19 04:23:47.
Reply
Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-10-19 09:32:23 ｜ Show this Author Only
2＃

Hey

Thanks for providing us the screenshots!

I'll look into your case. Please be patient


Reply
Jaxane
  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 29
On 2017-10-25 22:08:31 ｜ Show this Author Only
3＃

Hey Tobei :)

Any news in my case? I know u asked me to be patience but its already 1 week.

Reply
Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-10-27 08:27:24 ｜ Show this Author Only
4＃
  • Jaxane On 2017-10-25 22:08:31

  • Hey Tobei :)

    Any news in my case? I know u asked me to be patience but its already 1 week.

Hey.


Unfortunately, I'll require you to create a ticket via client/browser

Contact our Customer Service and provide what you've provided me. They'll look into your account details personally and help you resolve it.


I'm terribly sorry for the long wait!



Reply
Reply
Quicky Post
Reply

Log in in order to Post. | Register