Platform (Browser -Chrome, Firefox etc / Mini client) : Mini
Server number : S120
Character name : Soulless
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000088420116

Description of the problem you are experiencing :

Hi,

Evening sir. Im from S120 HK server. I dunno if you guys notice bout it.

1. 1st, your space-time has problem. Also, we didnt get mail to extract the rewards.

2. 2nd, your last Rescue the Jinchuriki on Friday [2nd November 2018], we didnt get 1 mail from it, the Charm Material Fragsment part.

3. 3rd, your Matsuri wasnt functioning like usually [2nd November 2018]. Cant enter, loading to long and cancel the battle and some of us didnt get the rewards.

4. 4th, your Arena 3 v 3 kinda laggy. Esp when we already click on mystery and even the next round, the mystery is not there. The mystery is so mysterious. Please dont tell that it is because of our poor network..

Already the 3rd day after server updated. Maybe it is because of deepavali or etc but please check your game.

Your attention, actions and cooperation are greatly appreciated.

Thank you.

Screenshot of the error page :

Operating system :
Screen resolution :
Your computer time zone and your country : +8 and Malaysia
Are you using VPN ? : No