My apologies for taking so long to realize what was needed:

Platform (Browser -Chrome, Firefox etc / Mini client) : Firefox

Server number : S459

Character name : MrsToons

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

No FB acct., UID：200000095197512

Description of the problem you are experiencing : After two sets of 10, Purple Card and Fragments or Runes only. No gold or skill book. No gold fragments either.

Screenshot of the error page : See Below

Operating system : Windows

Screen resolution :1920x1080

Your computer time zone and your country : -5, U.S.A.

Are you using VPN ?: No