Platform (Browser -Chrome, Firefox etc / Mini client) : Firefox and Mini client

Server number :S270 Universe

Character name :KenshiYamada

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000094918630

Description of the problem you are experiencing : When i login in the game with firefox at around 11am GMT+8, I receive notification about spring event over and the reward claimable. Then, my spring event record for the ranking suddenly disappear and reset to the lowest ranking in the current spring season. I had also the same error message of disconnected because illegal action. I retry login in Mini client later on but still the same result. I had the trophy and medals in my honor box as prove as i did get to spring fighter rank previously. I also obtain the title rank as prove as well.

Screenshot of the error page :

Operating system : windows 7Screen resolution : 1280p

Your computer time zone and your country : UTC +8, Malaysia

Are you using VPN ? : No

Platform (Browser -Chrome, Firefox etc / Mini client) : Miniclient

Server number : 270:Universe

Character name :KenshiYamada

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :200000094918630

Description of the problem you are experiencing : No great key gain from the daily event today and even purchases key with coupon doesn't increase amount at all(I purchase 3 to test out but gain nothing).

Screenshot of the error page :This is my total keys at start

Before key purchase

After key purchase

Total amount after purchase still 0 at the end

Today daily quest but nothing gain

Operating system :Windows 7

Your computer time zone and your country : Malaysia (GMT+8)

Are you using VPN ? : no

*quick update edit... apparently my bag pack is full of item and item all in mail.. and cannot obtain any event keys.. how this even happened i not sure.