If you want something specific in the screenshot we need to know about it or we can't provide you with it.

Your lack of communication is causing this mess. You should have sent an in-game mail telling players that if they were effected by the bug they should go to the thread made, and have a link to the thread in the mail.

You should have had specific and clear instructions on what had to be in the screenshot so we know what is needed.

Those 2 very simple things would have solved a lot of the issues. I'm not psychic how was I supposed to know you wanted the time and date stamp in the screen shot and that the fact that I posted the screenshot showing no rewards left Tuesday before it was possible to finish getting the rewards wasn't enough?

What are you going to do for the players who did everything you actually asked us for originaly and didn't get compensated for your bug?

heres my screenshot of the missing ti chances, wheres my compensation