You didn't actually get a refund.
You simply ASKED if you could.
Instead of saying no or whatever, they just banned your account. . .
That's not cool. . . that's messed up. But I guess somebody said that, according to the ToS, asking for it is a ban? hmm . . .
I dunno. . .is it possible to ask your paypal or visa or whatever to refund? lol . .I don't know much about this, though.