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Views: 3939 ｜ Replies: 6
[ Bugs ] Discount voucher

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CloserS310
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 9
On 2017-03-21 00:20:47 ｜ Show All Posts ｜ Descending Order
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For event today, there are have Cave key gift packs, so i bought 4 discount packs and i got 2 discount 10%, 1 discount 20% and 1 discount 30%.
I used a discount 30% to bought 3 Cave key packs, total 1890 coupons. But when i bought, they took me 2585 coupons and 115 ingots, and the discount 30% didn't disappear (im sure that i was clicked to use discount 30%, im not *). It still showed 1890 coupons, but when i clicked, it took me more.
Pls check it to me, im a f2p player, it took me too much :((.
My UID: 200000089459676
Sv: s310 Lava style


Pls help.
This post was last edited by bul***@yahoo.com at 2017-3-21 00:31
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CloserS310
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 9
On 2017-03-21 14:32:21 ｜ Show All Posts
3＃
  • Tobei On 2017-03-21 12:53:14
  • Hey


    Unfortunately, there's a two-step verification when purchasing. The moment you click "Purchase" it'll prompt another window that'll have the amount to pay. Players, please be alert of the amount.

    From what I'm seeing, the voucher wasn't applied (Checked) when purchasing the box.
That what im talking about, the moment when i click "Purchase" it showed me the coupons has been discount 30% (that was 1890 coupons) . And when i accepted, it didnt happen, that why im here.
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