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[ Help ] If you want them to start paying attention...

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  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 14
On 2017-02-18 20:27:50Show All PostsDescending Order
1# Go To
... Stop spending money.

It's that simple. Don't spend money on this game until they resolve the major issues of servers not being merged when they actually need to be or of arena being broken.

I lol'ed when I saw their snarky post on Facebook. It looks like it was written by a 12 year old.

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 14
On 2017-02-18 20:44:51Show All Posts
3#
Where did I mention normal players?

Edit: It's not just normal players, but all players. If everyone is so dissatisfied with the game, especially the top players in their respective servers, why are you (they) still spending money on it?

I used to work for a game company called TQ Digital. At the time, the company was pretty horrible, much worst than this game. There were thousands of accounts being broken into because of poor security measures, resulting in the loss of $10k++ of dollars worth of purchased items per game, they refused to take responsibility, blamed the players instead or said "We're not concerned about *ing cases during beta phase" and refused to refund what had been lost due to their poor management. There were times where players lost their accounts/were rolled back due to a mistake by an employee. They'd increase prices for items that players required in order to progress further, etc. This continued for quite some time.

Eventually we got sick of it and we simply stopped playing and spending money. Then they changed staff and we got our game back. Until it died because newer, better games run by better companies came out. In fact, probably all of their games are dead and I think they call themselves Net Dragon now.

So, if you think your money means nothing, think again. However, something like this only works if and when enough people actually do it. If no one can be bothered then I guess not a whole lot is going to change. And if no one tries, why are you all still complaining?

You're getting exactly what you pay for.
This post was last edited by Laliat at 2017-2-18 08:40
  • Registered: 2017-07-24
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  • Posts: 14
On 2017-02-18 21:15:41Show All Posts
5#
  • JeremyKohBS On 2017-02-18 21:10:36
  • Where did he mention new players?
That should have said normal, not new. Swipe typing on tablet isn't perfect.
  • Registered: 2017-07-24
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On 2017-02-18 22:15:05Show All Posts
8#
  • On 2017-02-18 21:59:01
  • Trust me, we are trying our best to communicate with players:
    http://forum.naruto.oasgames.com ... 4372&extra=page%3D1

    This is just step 1 of what we are trying to improve on. While I understand that the recent bugs/problems/maintenance time/etc is making the community dissatisfied, we are really trying our best to improve on our communication with our players. This isn't anything like a "post-it-to-look-like-we-care" post. We did brainstorm on how to communicate better with the community for quite some time and I think this idea is worth a look at to be honest.

    My view on arena: some complained unfairness for being matched with someone with BP higher than yours, some complained long matching time, and others complained about no cross server. I don't understand how unfairness work in arena as the only stats you bring in is the initiative bonus. Without this bonus, I believe more people will be complaining about arena as it will become a battle of who used their skill first and who have a better internet connection.

    As for long matching time, I believe this is due to matching to people near your rank and very few people are at that rank matching. I personally never gone beyond 5min~ for a match (I am at Kage right now). However, I believe that there is another bug affecting this matching mechanism for some people/server and we are still in the midst of investigation. T_T

    I can't comment much on server merges as I'm not familiar with it and I do not want to provide any false information. This post was last edited by Narbsy at 2017-2-18 22:01 This post was last edited by Narbsy at 2017-2-18 22:06
I get that. But the arena isn't so much an issue as much as the server merging is though. We're just annoyed that they continue to open new servers but refuse to take care of the ones that are already open. I guess they figure that as long as they keep opening new ones, new players that are * of how they're managing their current servers will spend money before realizing their server is going to die within a few weeks.

It's just poor management. They should merge all of the servers down to as few as possible, wait for them to fill up before making new ones to accommodate the overflow. Full servers of players that are satisfied with the game makes for some pretty good PR/promotion. Having a forum full of discontented and ignored players, however, does not.

It also doesn't help when game staff make snarky posts on Facebook, as though to make a mockery of the concerns of players. Whether or not the concerns of the players are trivial is irrelevant to responding in a professional manner. This post was last edited by Laliat at 2017-2-18 09:16
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 14
On 2017-02-18 23:13:09Show All Posts
12#
  • On 2017-02-18 22:34:34
  • Please note that this is my opinion & observation and in no way represent the team.

    From what I observed, server merge are done within servers that are about the same age. I believe this is to avoid a huge experience gap between the players. The experience gap wouldn't affect players at level 85 much but it will greatly affect players that have not reached level 85 as it means that players from a younger server will be facing higher level players more often. Due to this factor, it would be impossible to match servers based on top player's power or server's power. For example , if we matched server based on power, it would be s100 (older but little p2w) matching with s150 (younger but heavy p2w). There will be even power, but there is a huge experience gap if we were to match by power. Therefore, it will be difficult to merge server down to as few as possible. In my opinion, I would rather merge with server around my server age. I would rather get my ass kicked by one powerful player rather than get my ass kicked by almost everyone in the older server. Anyway, I believe the process to choose the server take a long time, which is why there are only a couple of server merge in every week.

    New servers are always being opened to accommodate new players. New players wouldn't want to start in a old server, nor do they want to wait for a long period of time to start in a new server.

    As for the snarky post on facebook, I'll feedback to the team about it. Thank you for pointing it out!
    This post was last edited by Narbsy at 2017-2-18 22:40 This post was last edited by Narbsy at 2017-2-18 22:41 This post was last edited by Narbsy at 2017-2-18 22:44 This post was last edited by Narbsy at 2017-2-18 22:44
That's also understandable. But like all MMO's, there will always be old and new players. You don't see other MMO's constantly opening up new servers just because new players don't want to take the time to build themselves up just because the current players on that server are already stronger than they are. This mindset doesn't make any sense.

It also prevents stronger players from interacting with new players, building stronger groups by inviting and tutoring them on how to play the game, etc. It seems the company has no idea what players actually want and do things based on assumptions. What players want are stable, active servers. When players stop playing on a particular server, it's not because there are players that are stronger than they are, it's because people come and try the game, become bored or busy, stop playing, but because new servers are opening up, new players are less and less likely to join their server because it's no longer at the top of the list. So, if players quit due to boredom and no new players join, the current players just quit that server and join a new one because that server is currently full and active.

Players crave interaction and activity. This is what keeps people playing. Neglect that and players will move on to something else. This post was last edited by Laliat at 2017-2-18 10:14
  • Registered: 2017-07-24
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On 2017-02-18 23:45:13Show All Posts
17#
  • On 2017-02-18 23:24:48
  • In MMOs, it's true that there will always be old and new players. However, you must remember that Naruto Online has a energy system, which means that it doesn't reward players for the amount of time they put in. It also means that they can only gain a certain amount of experience in a day. A new player can start in s1 and build himself up and get his ass kicked to level cap , but he will never ever beat any of the players there because of the very limited amount of resources he can gain. It's like asking a small country to fight a huge country.

    I agree with your second statement to a small extend. I agree all the points that you stated out about what players want. We are also working hard to remove bugs and making the server more stable. However, having worked with them for quite a while, one thing I must point out is that we do not do things based on assumptions. If you have any good suggestion to promote player interaction, please do suggest it to the thread I pointed out in my first comment. Regarding the server opening, refer back to my first point.
How are resources limited to players with a lower power than the strongest player? There is nothing in the game that is limited to any player, regardless of power, save for features that are unlocked by level. We have players that are lower th* in terms of power on our server and they're still able to do all the things we do.

Daily and Weekly missions.
Kyuubi.
Rank matches.
Plot and Elite instances.
The various events.
Team and Group instances.
Convoys and Plunder.
Capturing summons and ninja.
Eight Inner Gates.

There's probably more to this list, but what, exactly, are they missing out on just because they have lower power? There might be one or two things, sure, but these are hardly restricting anyone from playing or enjoying the game. As I've said, we have players that are lower in power than we are and we make sure they get their TI's done daily, etc.

The only thing that divides the top players and the new players is time. That's it. I started on my own server a little late myself, the top ranks being at least 10 to 15k higher than me in power, and yet I was still able to match and even surpass some in time.

Again, if you want to keep a server full, interactivity between players as well as activity (content), is necessary. If even just one of these things is neglected, it's enough to make people not want to play. People just want people to play with.
  • Registered: 2017-07-24
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  • Posts: 14
On 2017-02-19 00:27:42Show All Posts
27#
  • On 2017-02-19 00:08:13
  • Alright, let's imagine a scenerio we are talking about a completely new player in a server with the highest level being 60.

    #1, Kyubi, they don't compete fairly, thus a lot lower amount of gold and coupons, therefore limiting resources.
    #2, Rank match, even before they reach level 45, they don't stand a chance climbing the rank. Thus, longer in getting shop ninjas.
    #3) Sage world, self explanatory, you will get kicked out within seconds, whereas if you start in a new server, you stand on even ground.
    #4) Eight inner gates, new players started a lot slower than the rest, therefore weaker runes. Beside, don't forget that they do not get much gold from kyubi by being at the bottom of the board, further limitation on resources.
    #5) Other players are already ahead of you in terms of resources already. Time may allow you to surpass stronger player, but how long will it take to catch up to someone who already have high refines and is getting way more resources?

    Function may be unlocked by levels, but if you are a new player, would you start and play in a old server? Again, I agree with you that interactivity between players is necessary. However, I believe we are not lacking in content.
Yes, but that's true of any server of any game. Just because they get a bit less doesn't mean they don't get any at all.

Maybe instead of talking about how limited players are of lower power, thus why they keep opening new servers, maybe create content or events that allows players with lower power a chance to get coin some some other source.

Also, even if new content isn't created to allow that, they still have access to other sources where they can get coin and other resources. As I said in the previous post, of course there will be some events where they're limited, but that doesn't mean they're restricted from doing all the other things also available to them. And as far as having a limited amount of energy per day, the top players also have that same energy cap, so that point is irrelevant.

It took me two weeks to match the players on my server. That's it. If I were to make a new character now on that same server, it might take me a week longer, but I'd still be able to get my character up to my level and power as well. Players keep assuming there's some magical thing you need to do in order to gain more power and levels as quickly as possible. There isn't. The only thing you need to do is do everything, daily, until you've exhausted every manner of activity you can do.

Also, who cares how long it takes them. It doesn't matter. If this company is just going to pander to players because they don't want to take the time to build themselves up or because they feel inferior because players who started playing before them are stronger, then this game will never improve. You're always going to have people who complain that their servers are dying.

If you fill a server up, new players will outnumber the old, top players. Eventually new groups will form and people will enjoy playing together, sharing strategy and tutoring new players. Those old, top players are also just that, players, and they want to play with other people as well, regardless of power level. If there are only five people playing on a server and they're all really high ranked, don't you think they'd enjoy their server having new members rather than just keeping them as they are simply because they're too strong? Older, stronger players have experience and knowledge about the game that they can and enjoy passing on to new players, that's also a part of interacting with players through content.

I understand what you're saying, but I don't agree. It serves no purpose to have virtually empty servers just so you can make new players feel good about themselves whilst neglecting loyal (and some also paying) customers. This post was last edited by Laliat at 2017-2-18 11:38 This post was last edited by Laliat at 2017-2-18 11:39
  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 14
On 2017-02-19 01:13:41Show All Posts
30#
Function may be unlocked by levels, but if you are a new player, would you start and play in a old server?

Also, they wouldn't be old servers if they were still active servers at the top of the list, accessible to new players to join. Then they would be considered active servers. I wouldn't play in the old servers not because of the top players, but because the company has neglected them and they're virtually empty of players.

Poor management is to blame for this happening, not the top players.
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