Plz provide us the whole screens with the server time and your computer's time, including (1) the screen of your time-limited shop (2) the screen of your backpack (3) the screen of your points interface.

i have same issue too, opened 40 boxes, didn't get any points

Yeah people on my server had similar issues i messaged customer service and they said they were looking into it dont want to do full-screen pictures cause my email is featured in the top corner and it uses my full name however including the boxes i got from doing my mission dealer mission doing the math i should have 67 frags This post was last edited by Reflexblitz at 2017-1-26 13:50 This post was last edited by Reflexblitz at 2017-1-26 13:51 This post was last edited by Reflexblitz at 2017-1-26 13:53

here is the screenshot:) This post was last edited by lZoerl at 2017-1-26 15:03 This post was last edited by lZoerl at 2017-1-26 15:04

So...dont open boxes quite yet then?

I purchased 100 mission gift boxs with coupons and ingots. I opened 9 boxes and did not recieve any points for the missions general mobilization event. :curse:

Yeah you's know, should of really put out an official announcement that this was effecting ALL servers...thanks for this one, good job.

one fuk up after another. do they even know how to code simples events ? they just had a fuk up with the discount event actualy increasing prices instead giving discount.. i beleive monkeys are behind keyboards at oasis

I Have the same bug get 20 points from 10 boxes... :@

everyone is having this bug, i opened 70 and only 40 points credited... after completing the 10 daily missions from friends which gives 150 points.

With this bug it is important we have proof if the game compensates everyone its not really fair that we still lose out on what we spent if everyone gets compensated please ensure when you refer to our screenshots you compensate the individuals who have the proof and not just everyone

i think the event box in the shop is bug

The same thing happen to me as well. Im missing 650 points. I bought 57 hanzo frag which is 2850. I bought 350 mission boxes which is 3500 points so im short 650. This post was last edited by IronSoup at 2017-1-26 21:29

Hey

We're currently investigating the bug, Meanwhile, I'll be collecting players information. Please follow the format:


Screenshot with the server time and your computer's time, With the following (1) Time-limited Shop (2) Showing your Backpack (3) Of your points interface.

This post was last edited by Tobei at 2017-1-26 09:05

Happened to me as well. Server 4. Purchased 200 Boxes, and only got about 700 Points. Happened about 10 minutes ago from this post.


This post was last edited by Shipuujin at 2017-1-26 21:39

Hey guys, We've opened up an official thread addressing the issue.

Please post all the screenshots and information here

I'll be collecting everything there.
Thank you