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[ Bugs ] !!GAME IS NOT WORKING!!

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  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2020-10-14 03:10:11Show this Author OnlyDescending Order
1# Go To

Hello

At the beginning I will write that the methods from the link: https://forum-narutoen.oasgames.com/page/show-post-47667-1.html don't work.


Every time in hours 19:00, 20:00 and 21:00 in Server Time I have trouble logging into the game. Sometimes got Black Screen or the loading bar won't load but when I finally log in, the game doesn't work properly. Various messages appear like: "Exceeded Request Time..." etc. The problem occurs on browsers and Client, as far as I know, many players have a similar situation.

NarutoOnline201013200630NarutoOnline201013201139NarutoOnline201013201229NarutoOnline201013201435

The problem occurred on October 7th here, only Puffin works fine.

Do something about it please, because it's really getting annoying.

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 47
On 2020-10-14 03:13:17Show this Author Only
2#

Hello

Please try to clear the cache, check your connection and update flash player, if still doesnt work please send a ticket link

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 591
  • Moderator
On 2020-10-14 06:39:10Show this Author Only
3#

Hello,
Are you ONLY have problems at these times, regularly, day in and day out? If so, they maybe peak load times and you should contact your ISP and see about upgrading your service plan.

Otherwise, if the suggested fix did not work, many players are finding that using an older version of Firefox or Chrome works for them, but it sounds like your issue is actually a local issue with your connection, and not the game, if it is sporadic and happening only at specific times.
Thanks, and please let me know!

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 35
On 2020-10-14 16:28:57Show this Author Only
4#
  • Tachibana Saeko On 2020-10-14 06:39:10
  • Hello,
    Are you ONLY have problems at these times, regularly, day in and day out? If so, they maybe peak load times and you should contact your ISP and see about upgrading your service plan.

    Otherwise, if the suggested fix did not work, many players are finding that using an older version of Firefox or Chrome works for them, but it sounds like your issue is actually a local issue with your connection, and not the game, if it is sporadic and happening only at specific times.
    Thanks, and please let me know!

Only Naruto Online has a problem in these hours. Other sites like YouTube etc, works fine. When I play this game on my phone through the Puffin browser nothing bad is happening. I will add that it works on the same connection (WiFi), so it's not the fault of the internet. In this forum i saw posts from players saying they have a similar problem to me.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 591
  • Moderator
On 2020-10-15 06:02:38Show this Author Only
5#

Unfortunately, ability to use other sites like YouTube does not translate directly into using all sites with equal parity. Different sites, applications, and programs have different loads, and this game's can be quite severe. What you are most likely experiencing is a poor or unstable connection between the game's servers and your own internet connection in tandem with peak traffic load that is causing these disconnects. There aren't many other explanations for disconnects that only occur during specific times.
One fix would be to use a VPN and set it to different regions to see if that helps with the connection.

  • Registered: 2018-03-04
  • Topics: 7
  • Posts: 90
On 2020-10-15 16:52:09Show this Author Only
6#

hm clear cache check your internet speed maybe your pc is low and lagging game

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