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Login problems - 22.07.2020

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  • Registered: 2017-07-24
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On 2020-07-23 18:41:16Show this Author OnlyDescending Order
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Dear Ninja,

We are aware that some players are experiencing login issues via browser. Please make sure that your Flash Player is activated (allowed to run) first. You can check it via this link if you are using Google Chrome: chrome://SETTINGS/content/flash

If you still encounter the blank screen with error message, drag the url shown in the error to the address bar or open a new tab with it. When you enter the new interface, click ADVANCE to continue. Then, go back to your Facebook/Official website page. This should temporarily fix the issue and you should be able to login to the game.

If even after all of these steps you are still experiencing login issues and can't enter the game, please try to login via our mini-client.

Out technicians are investigating the situation. We apologize for the inconvenience and ask for your understanding.


Best regards,

Naruto Online Operation Team


UPDATE 23.07 - Hello everyone. We would like to update you that we are still investigating this issue and working on a fix. We've received several complaints that the method we have posted above is not working for everyone. While in most cases the first solution works, for those who are still not able to login to the game we would like to offer another method that should temporarily fix it.

In your browser search bar, please type - chrome://flags/
Page with "Experiments" will open. In search bar, please type "
Enforce deprecation of legacy TLS versions". You will have an option to disable this specific setting, By disabling it, current issues you are experiencing should be gone.

Screenshot_2




This post was last edited by Daiske on 2020-07-23 18:41:16.
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