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Nickname: Tachibana Saeko
User Group: Moderator
Statistics: Topics 3 ｜Posts 681

ACTIVITY: Registered: 2017-07-24 20:06:18; Last Login: 2021-05-15 05:44:48; Last Post: 2021-05-13 01:42:05

Managed Sections: Bugs & Support

TITLE SECTION REPLIES/VIEWS LAST POST

[Bugs] Mini-client gets stuck on "Connecting to the server"
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Hello,Are you still experiencing this outage? Many players experienced this outage last night, but we are receiving reports that it should be fixed as of now. Thanks!
"

Bugs & Support

11

414

Whitzz
2021-05-14 18:53:43

Unable to recharge ingots
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Hello, What payment method are you using? Please let me know, thanks!
"

Bugs & Support

4

83

tylermotoki
2021-05-12 09:14:32

[Suggestions] Add ino summer to a event
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Hello,I will submit this request for you. Thanks!
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Bugs & Support

2

64

Tachibana Saeko
2021-05-11 13:58:47

[Suggestions] New Ninja Suggestion: Aoba Yamashiro
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Hello,I will suggest this ninja for you. Thanks!
"

Bugs & Support

2

81

Tachibana Saeko
2021-05-06 05:35:39

[Bugs] my coupons disappeared
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Hello,For problems relating to coupons vanishing you will need to put in a ticket with customer support. Here is the link. https://support-center.oasgames.com/Thanks and good luck!
"

Bugs & Support

6

291

Tachibana Saeko
2021-05-06 01:47:17

[Bugs] Kidomaru
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Hello,I will submit this translation error report for you. Thank you!
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Bugs & Support

2

83

Tachibana Saeko
2021-05-04 06:35:51

[Bugs] No proper payment has been made.
"
Hello, The CS support team is away during the weekend. You should hopefully get a response now that they're back during the business week, though please keep in mind that they're likely working through a backlog of tickets created by the weekend. You should get a response some time today. Sorry about the inconvenience, but thanks for bearing with us!
"

Bugs & Support

3

152

kaka!!
2021-05-04 19:00:26

[Bugs] Splash dmg?
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Hello,Please remember to be cordial to other members when using the forum. Pulos, for your issue, yes, shields are taken into consideration for splash damage. It would work like this. If your p4 has 30k health and a 20k shield and your p1 has 50k health, And your p4 is hit, and the damage that flashes up is "10,000" that means your p4 took 30k damage (20k shield and 10k health - only 10k shows because 10k was actual damage and 20k went to shield). The 30k will then splash to your other units. If your p1 has no shield, it will look like your p4 took 10k and your p1 took 30k, which can be confusing. Does that help?
"

Bugs & Support

14

549

Pulos
2021-05-04 20:35:04

NA - 1706. Arena reward has not arrived for the server!
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Hello, As discussed, I have forwarded this to the tech team. However, you will still want to create a CS ticket for this issue. The link can be found here. https://support-center.oasgames.com/Thanks!P.S. It will be helpful if your friends and those affected c*so create tickets to ensure they get their rewards.
"

Bugs & Support

2

55

Tachibana Saeko
2021-05-03 01:02:43

[Suggestions] Ninja Exam
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Hello, These ninja exams are meant to be challenging across the broad spectrum of players, not easily beaten for all players. They are supposed to be extremely difficult even if you have discovered the exact recipe of ninjas, talents, and strategy. Since all of the exams have been cleared already, this demonstrates that they are doable. Have you considered looking for strategy guides or assistance in the strategy section, or maybe via online videos? That would tell you in advance if there are multiple waves, as well as what ninjas to use. As for not having the right ninjas, that is unfortunate, and I do sympathize, but it may mean that those exams simply aren't doable at present. Not all exams are meant to be done at all power levels and all recruit-levels. You may need to come back once you can tackle them with the appropriate ninja team, or find a good substitute! Again, the strategy section is a great place to find advice for substitutes that can work.
"

Bugs & Support

2

93

Tachibana Saeko
2021-04-30 00:52:19