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Nickname: Tachibana Saeko
User Group: Moderator
Statistics: Topics 8 ｜Posts 1294

ACTIVITY: Registered: 2017-07-24 20:06:18; Last Login: 2022-08-17 06:42:03; Last Post: 2022-08-17 06:40:25

Managed Sections: Bugs & Support

TITLE SECTION REPLIES/VIEWS LAST POST

[Other] Cannot connect at 14% stuck
"
Hello, It sounds like you have an unstable connection to the game server (which is not the same thing has having a poor internet connection; one can have good internet but a poor connection to the game server). Please try these steps (in this order and don't skip any), it may resolve your issue (I know you have done some of this, but it is important you do these steps in order, and you only did some, so please try again): 1) Clear the Client Cache 2) Flush your DNS Cache 3) Reboot the PC (To be extra sure, reboot the Modem/Router too) If your problem persists, there are only a few options left: 1) Trying some VPN programs (try all of the VPN servers each one offers to find one that works best for you) 2) Waiting a while for it to resolve/settle down 3) Contacting your ISP for assistance Hopefully the first set of steps will resolve the issue for you. If not, a VPN clears up the issue for most players. Thanks and have a great day!
"

Bugs & Support

2

15

Tachibana Saeko
2022-08-17 06:40:25

Jinpachi bag's?
"
Hello,As DangerousZombie stated, Jinpachi has not ever, to my knowledge at least, shielded units. Instead of a screenshot, please record a video of this happening so I can report the issue. Thanks and have a great day!
"

Bugs & Support

4

76

Tachibana Saeko
2022-08-17 06:37:57

[Suggestions] naruto online mobile
"
Hello,To make sure I am understanding correctly,You want Oasis to buy a different game so you can play that game instead of just playing that game?Please let me know, thanks!
"

Bugs & Support

4

105

Kiriya.
2022-08-16 23:10:34

[Other] Smth weird
"
Hello,The compliments are appreciated, but please remember to keep threads on topic for this subforum (bugs and support help). Thank you! ^_^
"

Bugs & Support

2

76

Tachibana Saeko
2022-08-16 07:39:32

[Bugs] Poisoning my own team
"
Hello,As Shumihaza said, this is not a bug. Any elemental effect but water will cause the strong poison. If this is an issue for your team, I would recommend not using some of these ninjas.
"

Bugs & Support

3

88

Tachibana Saeko
2022-08-16 07:38:07

[Bugs] Friday Matsuri
"
Hello,Yes I am aware it has not been fixed yet. We are still working on isolating the problem. In the meantime, we are setting up for compensation for the bug. It sounds like you had issues with your ticket. What issue did you experience? Were you unable to send one in?
"

Bugs & Support

26

818

Tachibana Saeko
2022-08-16 07:37:13

Black screen bug
"
No problem! Have a great day!
"

Bugs & Support

4

112

Tachibana Saeko
2022-08-12 22:12:03

Black screen bug
"
Hello, This sometimes happens when you have a poor connection to the game server. Please try these steps to see if the issue can be resolved. 1) Clear the Client Cache 2) Flush your DNS Cache To flush the DNS cache, you will need to click on the 'Start' *on, then 'Run' and type 'cmd' and hit enter. When the Command Prompt screen appears, type 'ipconfig /flushdns' and hit enter. 3) Reboot the PC (To be extra sure, reboot the Modem/Router too) If doing that doesn't fix it, you may need to try VPN programs (and all of the servers the programs have available to you) or contacting your ISP for assistance.
"

Bugs & Support

4

112

Tachibana Saeko
2022-08-12 22:12:03

[Bugs] Cannot login
"
Hello,What error message are you getting, and what server are you on?Thanks!
"

Bugs & Support

2

57

Tachibana Saeko
2022-08-12 03:13:12

[Other] login problem
"
Hello,I was just able to log into the server with no issue (same as previously when first asked). That means you probably have an unstable connection to the game server (which is not the same thing has having a poor internet connection; one can have good internet but a poor connection to the game server). Please try these steps (in this order and don't skip any), it may resolve your issue: 1) Clear the Client Cache 2) Flush your DNS Cache 3) Reboot the PC (To be extra sure, reboot the Modem/Router too) If your problem persists, there are only a few options left: 1) Trying some VPN programs (try all of the VPN servers each one offers to find one that works best for you) 2) Waiting a while for it to resolve/settle down 3) Contacting your ISP for assistance Hopefully the first set of steps will resolve the issue for you. If not, a VPN clears up the issue for most players. Thanks and have a great day!
"

Bugs & Support

6

133

Tachibana Saeko
2022-08-11 13:52:08