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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2023-02-25 04:45:59Show this Author OnlyDescending Order
1# Go To

Hi.

For days, it won't let me log in to the game. The client is loading at 14% and I'm logging in through Facebook.

They told me to delete the cache data, but that didn't work. Do nothing

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 3
On 2023-02-25 10:08:25Show this Author Only
2#

I'm getting this error as well now

  • Registered: 2017-12-21
  • Topics: 1
  • Posts: 6
On 2023-02-25 10:10:02Show this Author Only
3#

I got it too. I have already reached out to Support about it.


9:30 US EST - was able to log in for less then 3 minutes, tried to open my inverntory and it froze before it kicked me out. Not sure what is going with the game.






This post was last edited by valeries26 on 2023-02-25 10:37:28.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 44
On 2023-02-25 10:25:39Show this Author Only
4#

I have been trying to log in to the game since 7:30pm central time on Feb 24 2023 and i can sometimes get in but with in 5 minutes of getting in it disconnects or when loading the game it will lock up at 14% and disconnect and stay in a log-in loop no matter how many times i have tried to play.

  • Registered: 2021-02-22
  • Topics: 2
  • Posts: 1
On 2023-02-25 10:32:37Show this Author Only
5#

the game does not open, the loading screen does not go beyond 14% and when it does not last even 5 minutes, the disconnected message already appears, fix it there, oasis, the events have already started and we are going to lose because of this unbearable error !!! !

Ícone "Verificada pela comunidade"


  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 37
On 2023-02-25 10:34:34Show this Author Only
6#

Game is broken ... good job * bugasis rip day

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2023-02-25 10:35:57Show this Author Only
7#

I'm also experiencing this error as well

  • Registered: 2022-04-28
  • Topics: 3
  • Posts: 20
On 2023-02-25 11:01:20Show this Author Only
8#

Experiencing this on S1831, kind of mad. Oasis fix this now.

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 13
On 2023-02-25 11:31:34Show this Author Only
9#

Same. I lost my connection while playing, and now I get nothing but problems.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2023-02-25 18:10:13Show this Author Only
10#

But what the hell is this? It still won't let me log in accontomr aés geci a root message writes back to the error. "They tell me to delete the browser data price" but I'm playing on the client and it still won't let me.

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2023-02-26 11:22:10Show this Author Only
11#

Hello,
There have been some outages yesterday and today, apparently due to inclement weather in the LA/NY regions.
Can those of you affected by this please provide me your server numbers if you're still experiencing issues?
Thank you!

  • Registered: 2022-05-27
  • Topics: 0
  • Posts: 3
On 2023-02-26 11:25:42Show this Author Only
12#
  • Tachibana Saeko On 2023-02-26 11:22:10
  • Hello,
    There have been some outages yesterday and today, apparently due to inclement weather in the LA/NY regions.
    Can those of you affected by this please provide me your server numbers if you're still experiencing issues?
    Thank you!

S1871

  • Registered: 2022-05-27
  • Topics: 0
  • Posts: 3
On 2023-02-26 11:30:51Show this Author Only
13#
  • Tachibana Saeko On 2023-02-26 11:22:10
  • Hello,
    There have been some outages yesterday and today, apparently due to inclement weather in the LA/NY regions.
    Can those of you affected by this please provide me your server numbers if you're still experiencing issues?
    Thank you!

LA from S1859 to S1895,please repair quickly ,ty

  • Registered: 2022-05-27
  • Topics: 0
  • Posts: 3
On 2023-02-26 11:38:00Show this Author Only
14#
  • valeries26 On 2023-02-25 10:10:02
  • I got it too. I have already reached out to Support about it.


    9:30 US EST - was able to log in for less then 3 minutes, tried to open my inverntory and it froze before it kicked me out. Not sure what is going with the game.



How to reach out to the Support ?


  • Registered: 2020-06-30
  • Topics: 0
  • Posts: 6
On 2023-02-26 12:13:41Show this Author Only
15#

Snipaste_2023-02-25_22-51-32

After many tests, I found that LA Servers S1859~S1931 could not log in.




This post was last edited by apc-12637 on 2023-02-26 12:22:32.
  • Registered: 2020-06-30
  • Topics: 0
  • Posts: 6
On 2023-02-26 12:17:05Show this Author Only
16#
  • Tachibana Saeko On 2023-02-26 11:22:10
  • Hello,
    There have been some outages yesterday and today, apparently due to inclement weather in the LA/NY regions.
    Can those of you affected by this please provide me your server numbers if you're still experiencing issues?
    Thank you!

LA Servers:

S-1899& 1903& 1907& 1911& 1915& 1919& 1923& 1927& 1931

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2023-02-26 12:40:02Show this Author Only
17#

OK, there are some merged servers that are down right now. I will add yours to the list. The devs have been notified but unfortunately we do not have an ETA on a fix at this time. Hopefully they're not down for too much longer.

  • Registered: 2017-12-16
  • Topics: 0
  • Posts: 5
On 2023-02-26 15:19:44Show this Author Only
18#

Me too, Server S1923 LA is crashed

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2023-02-27 02:54:22Show this Author Only
19#

And what is your primary merged server? Are you part of s1899? The player above you said your server, so I believe that you are. That said, the same situation would apply to you.




This post was last edited by Tachibana Saeko on 2023-02-27 02:59:28.
  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2023-02-27 03:33:40Show this Author Only
20#

At this point, servers should be back up and online and ready for play. Please let me know if your situation is otherwise. Thanks!

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