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Black screen bug

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  • Registered: 2022-01-29
  • Topics: 1
  • Posts: 2
On 2022-08-12 03:13:35Show this Author OnlyDescending Order
1# Go To

Good day so i

have a bug where everytime after i log in and get past the first two loading screens my screen turns black i tested this on two different acounts and the same thing happened i have Naruto online installed on my device




This post was last edited by Tachibana Saeko on 2022-08-12 03:13:35.
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 1377
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On 2022-08-12 03:15:38Show this Author Only
2#

Hello,

This sometimes happens when you have a poor connection to the game server. Please try these steps to see if the issue can be resolved.

1) Clear the Client Cache

2) Flush your DNS Cache

To flush the DNS cache, you will need to click on the 'Start' *on, then 'Run' and type 'cmd' and hit enter.

When the Command Prompt screen appears, type 'ipconfig /flushdns' and hit enter.

3) Reboot the PC (To be extra sure, reboot the Modem/Router too)

If doing that doesn't fix it, you may need to try VPN programs (and all of the servers the programs have available to you) or contacting your ISP for assistance.

  • Registered: 2022-01-29
  • Topics: 1
  • Posts: 2
On 2022-08-12 16:59:46Show this Author Only
3#
  • Tachibana Saeko On 2022-08-12 03:15:38
  • Hello,

    This sometimes happens when you have a poor connection to the game server. Please try these steps to see if the issue can be resolved.

    1) Clear the Client Cache

    2) Flush your DNS Cache

    To flush the DNS cache, you will need to click on the 'Start' *on, then 'Run' and type 'cmd' and hit enter.

    When the Command Prompt screen appears, type 'ipconfig /flushdns' and hit enter.

    3) Reboot the PC (To be extra sure, reboot the Modem/Router too)

    If doing that doesn't fix it, you may need to try VPN programs (and all of the servers the programs have available to you) or contacting your ISP for assistance.

Okay its working now thanks

  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 1377
  • Moderator
On 2022-08-12 22:12:03Show this Author Only
4#

No problem! Have a great day!

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