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[ Bugs ] Friday Matsuri

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  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 21
On 2022-07-30 02:21:59Show this Author Only
21#
  • Tachibana Saeko On 2022-07-29 06:36:11
  • OK, I have not gotten word back on this yet. There have been several people affected that we are aware of, but it is not affecting very many people, so we do not think there is anything wrong with the event itself. Once I hear back more definitively I will let you know. Sorry for the inconvenience.

Yeahh cool still can't join matsuri ever since lvl cap, asked today a friend of mine to log me and try he can't register me on matsuri either lol




This post was last edited by Toshiiroo on 2022-07-30 02:22:17.
  • Registered: 2017-07-24
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On 2022-07-30 03:43:46Show this Author Only
22#

Alright, just got word back. There is some kind of issue specifically with the affected accounts. The devs are working on it at this point, but do not have an ETA for a fix yet. If you have been affected by this, put in a CS ticket so that they know your account has been affected and can fix it. Hopefully this gets fixed soon


  • Registered: 2017-10-02
  • Topics: 4
  • Posts: 25
On 2022-08-03 22:29:45Show this Author Only
23#

I'm close to leveling up to 115.

After the last Game Update with New Level caps is when all these people started having problems. (Me Included)

So I'm going hard to level up to 115 and see if it clears the problem so I can do Matsuri again.... It's been 3 weeks of no Rewards from Matsuris through the week.


  • Registered: 2017-07-24
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On 2022-08-03 22:42:42Show this Author Only
24#

Have you put in your ticket, yet?
Also please make sure you do*ent the missing matsuris so you can try to get compensation for this.

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 21
On 2022-08-16 02:57:01Show this Author Only
25#
  • Tachibana Saeko On 2022-08-03 22:42:42
  • Have you put in your ticket, yet?
    Also please make sure you do*ent the missing matsuris so you can try to get compensation for this.

Aye still not fixed and your so called cs ticket doesnt even work

still cant join




This post was last edited by Toshiiroo on 2022-08-16 15:57:50.
  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 1377
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On 2022-08-16 07:37:13Show this Author Only
26#

Hello,
Yes I am aware it has not been fixed yet. We are still working on isolating the problem. In the meantime, we are setting up for compensation for the bug.
It sounds like you had issues with your ticket. What issue did you experience? Were you unable to send one in?




This post was last edited by Tachibana Saeko on 2022-08-17 06:42:00.
  • Registered: 2022-07-28
  • Topics: 0
  • Posts: 4
On 2022-08-17 22:37:35Show this Author Only
27#
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