Reply
Views: 1855 | Replies: 8
[ Bugs ] Infinite loading

 [

Copy Link

]

  • Registered: 2021-12-26
  • Topics: 4
  • Posts: 17
On 2022-04-18 02:47:25Show this Author OnlyDescending Order
1# Go To

Hi. Is there any problem with app today? I can't join game at any of my accs. I have just white screen after I log in through launcher. + I need solve this problem fast or I lose "check" day in monthly progress on 3 accs... :S

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 2146
On 2022-04-18 17:08:39Show this Author Only
2#

Hello, please try clearing the client cache, flush DNS cache, then restart your PC. If you are still experiencing issues after doing so, please try to use a VPN, which will likely require most, if not all, of the available servers within the VPN.

  • Registered: 2021-12-26
  • Topics: 4
  • Posts: 17
On 2022-04-18 17:33:43Show this Author Only
3#
  • tylermotoki On 2022-04-18 17:08:39
  • Hello, please try clearing the client cache, flush DNS cache, then restart your PC. If you are still experiencing issues after doing so, please try to use a VPN, which will likely require most, if not all, of the available servers within the VPN.

I tried all of that and nothing worked. But now after server next day, it is working. The same like last time 2 months ago. White screen, nothing helped, just waiting for next server day. So me and my brother losted now events + Daily Sign in... can we get somehow that one day back when we wasnt able to pick it for whole day? :/ + cps from monthly cards too :/

  • Registered: 2022-04-03
  • Topics: 0
  • Posts: 1
On 2022-04-19 01:38:00Show this Author Only
4#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2021-12-26
  • Topics: 4
  • Posts: 17
On 2022-04-20 18:05:45Show this Author Only
5#

Have this game support? Or where I must write to get solve my problem? I must send ingame ticket too yes?

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 2
On 2022-04-21 00:02:06Show this Author Only
6#

Hello, I have same stuff going on. I started 4,3 days ago. But its not only for this game. Yes I did what people suggest under your post. Problem still exists. My friend have same problem. Tought should look at the forum, maybe somebody's have same problem and solutions. Im not technical guy, so we still need support teams help.

  • Registered: 2020-04-23
  • Topics: 1
  • Posts: 7
On 2022-04-21 23:02:23Show this Author Only
7#

no enter game, loading 14% ...... new server 1926 :(

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2022-04-22 21:16:15Show this Author Only
8#
  • Welldonne On 2022-04-18 17:33:43
  • I tried all of that and nothing worked. But now after server next day, it is working. The same like last time 2 months ago. White screen, nothing helped, just waiting for next server day. So me and my brother losted now events + Daily Sign in... can we get somehow that one day back when we wasnt able to pick it for whole day? :/ + cps from monthly cards too :/

Hello,
Yes you can, but you will need to submit a ticket through the customer support platform for this. Here is the link.

https://support-center.oasgames.com/
Thanks!

Reply
Quicky Post
Reply

Log in in order to Post. | Register