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  • Registered: 2022-01-19
  • Topics: 1
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On 2022-01-20 15:30:28Show this Author OnlyDescending Order
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I recharged ingots but dont add my account

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 2101
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On 2022-01-21 03:51:19Show this Author Only

Hello, was your account charged for these ingots, did the bank perhaps stop the transaction for you? If the transaction processed and you did not receive your ingots, you will have to create a CS ticket and provide them with your proof of purchase and they will be able to provide you with the ingots, or explain if there were any issues with the transaction.

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