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[ Other ] Anyone else has problems with the client?

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  • Registered: 2018-04-15
  • Topics: 2
  • Posts: 61
On 2022-01-16 01:49:49Show this Author OnlyDescending Order
1# Go To

Extreme slow and sometimes cant even login,net is fast on other activities.Χωρίς τίτλο

  • Registered: 2018-09-20
  • Topics: 2
  • Posts: 3
On 2022-01-16 04:06:14Show this Author Only
2#

Same problems here...

  • Registered: 2018-04-15
  • Topics: 2
  • Posts: 61
On 2022-01-16 18:30:20Show this Author Only
3#
  • Rōjūrō On 2022-01-16 04:06:14
  • Same problems here...

so unplayable

  • Registered: 2017-09-07
  • Topics: 0
  • Posts: 4
On 2022-01-16 19:03:53Show this Author Only
4#

only honkong server problem to login

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 1121
  • Moderator
On 2022-01-16 21:21:40Show this Author Only
5#

Hello,
What server is it that you're having issues logging into? And is it only this server, or all servers you are having issues with? Please let me know, thanks!

  • Registered: 2018-04-15
  • Topics: 2
  • Posts: 61
On 2022-01-17 02:41:31Show this Author Only
6#
  • Tachibana Saeko On 2022-01-16 21:21:40
  • Hello,
    What server is it that you're having issues logging into? And is it only this server, or all servers you are having issues with? Please let me know, thanks!

HK servers, europe etc didnt try tbh. Puffin and maxthon work fine but when i login from client its super slow and get exceed request time errors

  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 247
On 2022-01-17 17:30:44Show this Author Only
7#

Similar problem here...
EU server: S1049
Date and time: 17.1.2022 - 10:26

client

Loading failure of Dashboard and fireDream... then black screen... client repair doesnt work.

  • Registered: 2018-05-03
  • Topics: 0
  • Posts: 3
On 2022-01-17 19:08:13Show this Author Only
8#
  • BattleCrier On 2022-01-17 17:30:44
  • Similar problem here...
    EU server: S1049
    Date and time: 17.1.2022 - 10:26

    client

    Loading failure of Dashboard and fireDream... then black screen... client repair doesnt work.

I get same problem as this guy.

NY server: 1866

(Seems to be happening on all servers i tested.)

Same problem on both V.3.3.0.0 and V.2.3 of mini client.

UID: 300013299336073




This post was last edited by sadasdsasadas on 2022-01-17 19:24:57.
  • Registered: 2019-03-26
  • Topics: 1
  • Posts: 1
On 2022-01-17 19:17:39Show this Author Only
9#

SAME~~~~~~~~~~~~~~~~

  • Registered: 2017-10-16
  • Topics: 0
  • Posts: 1
On 2022-01-17 23:52:53Show this Author Only
10#

After loading, black screen. When trying to login to any server

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 29
On 2022-01-18 00:09:59Show this Author Only
11#

I have same problem on s20

  • Registered: 2019-09-20
  • Topics: 2
  • Posts: 3
On 2022-01-18 01:43:07Show this Author Only
12#

bro I cant even enter the client cuz I get white screened and anytime I try to go through using the official website inside the mini client it freezes

  • Registered: 2022-01-07
  • Topics: 1
  • Posts: 1
On 2022-01-18 02:07:39Show this Author Only
13#
  • ImperorDeusVult On 2022-01-17 23:52:53
  • After loading, black screen. When trying to login to any server

+

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 2101
  • Moderator
On 2022-01-18 02:20:19Show this Author Only
14#

Hello, based upon the testing that we have done, it would appear as if there is a server down located close to the game's server. I would suggest contacting your ISP and asking them if there is a way to correct the error, or using a VPN to login, which will likely require using most or all of the servers available within the VPN to bypass the issue.

  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 247
On 2022-01-18 05:19:05Show this Author Only
15#
  • tylermotoki On 2022-01-18 02:20:19
  • Hello, based upon the testing that we have done, it would appear as if there is a server down located close to the game's server. I would suggest contacting your ISP and asking them if there is a way to correct the error, or using a VPN to login, which will likely require using most or all of the servers available within the VPN to bypass the issue.

well, ISP doesnt notice any problem on my end... Installing of new client didnt solve problem, flushing DNS didnt do anything, using VPN is not helping either...
apparently flash/hud/ loading isnt working properly... so are you going to push devs to actually fix it?

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 42
On 2022-01-18 05:20:27Show this Author Only
16#

Yeah I get black screen. I hope they will give compensation cause I haven't been able to finish all my events and activities

  • Registered: 2018-04-15
  • Topics: 2
  • Posts: 61
On 2022-01-18 14:19:25Show this Author Only
17#
  • BattleCrier On 2022-01-18 05:19:05
  • well, ISP doesnt notice any problem on my end... Installing of new client didnt solve problem, flushing DNS didnt do anything, using VPN is not helping either...
    apparently flash/hud/ loading isnt working properly... so are you going to push devs to actually fix it?

yeah same here

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 2101
  • Moderator
On 2022-01-18 14:29:31Show this Author Only
18#

From discussing it with different users, and different ISPs, and from what has helped them, it appears as if this outage has been caused by the volcanic eruption, which has caused a large amount of issues with certain servers, and the only way to bypass it is to find a VPN and a VPN server that allows you to bypass the servers that are down. However, the servers are diligently trying to correct issues and are doing so as quickly as they can.

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 42
On 2022-01-18 15:34:34Show this Author Only
19#
  • tylermotoki On 2022-01-18 14:29:31
  • From discussing it with different users, and different ISPs, and from what has helped them, it appears as if this outage has been caused by the volcanic eruption, which has caused a large amount of issues with certain servers, and the only way to bypass it is to find a VPN and a VPN server that allows you to bypass the servers that are down. However, the servers are diligently trying to correct issues and are doing so as quickly as they can.

I've tried VPN in the US, Japan, Mexico and Netherlands. It doesn't work. Please fix this.

  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 247
On 2022-01-18 16:04:23Show this Author Only
20#

Well, direct connection from Czech Republic is fixed.
You can try to find a VPN from here, if that wont help till its fixed globally.

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