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[ Bugs ] Bugs and Issues Report - Official Thread

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  • Registered: 2017-07-24
  • Topics: 190
  • Posts: 3485
On 2021-09-02 09:40:14Show this Author OnlyDescending Order
1# Go To

Hello ninjas,


This thread is solely for the use of reporting Bugs and Issues that you might encounter in the game. If you happen to experience one, please kindly report it in this thread using the following format.


- Platform: (If browser, indicate what you are using; If Mini-Client, please include the version of it)

- Server ID:

- In-game Name:

- UID: (For Facebook accounts, you can find your UID on the bottom of your game interface; For Oasis Accounts, you can find it by clicking HERE)

- Description of the bug or issue you encountered or experiencing:

- Screenshot of the error or problem:

- Operating System:

- Screen Resolution:

- Your Computer Time zone and your Country:

- Are you using VPN?


Our team will try to solve your problems as soon as possible. Thank you for your feedback and reports.

Naruto Online Operations Team

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 4
On 2021-09-06 15:09:55Show this Author Only
2#

MIni client 3.3.0.0

s43 Minato

Medbeast

10154445355924846@facebook

I have been having problems for the past 2 weeks with inability to participate in cross server events also. Just this past week I am unable to use any of the team presets with the exception of the last one. And finally I had recruited Jiraya (Toad chant) last week due to recharge. When I logged on Thursday he was un recruited and I had only 35 frags. Re-recruited during the ingot spending this week . If anything I should have 80 frags and not 35 frags.Screenshot (17)

Windows 10

Computer time zone central standard in USA

Not using VPN







This post was last edited by medbeast0525@ou on 2021-09-06 15:48:09.
  • Registered: 2021-09-07
  • Topics: 0
  • Posts: 1
On 2021-09-07 14:41:09Show this Author Only
3#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2021-09-09
  • Topics: 0
  • Posts: 1
On 2021-09-09 23:31:50Show this Author Only
4#

Cliente MIni 3.3.0.0

https://naruto.oasgames.com/en/serverlist/s1794

Maya10

https://www.facebook.com/denner.nascimento.14

tento entrar em alguns servidores porém quando o carregamento chega em 14% trava.

naruto

Windows 10

Padrão central de fuso horário de computador nos EUA

Não usando VPN

  • Registered: 2019-09-03
  • Topics: 1
  • Posts: 12
On 2021-09-15 19:59:31Show this Author Only
5#

client mini 3.3.0.0

windows 7

nickname Yagamilight

1332s enchanting UK

UID 300013266110961

dont using VPN

DOnt open game White screen.




This post was last edited by strongest1 on 2021-09-15 20:00:10.
  • Registered: 2020-06-16
  • Topics: 1
  • Posts: 2
On 2021-09-16 22:41:26Show this Author Only
6#

Hello, my name is Zero I'm from the server hk 1481, I'm new to the forum, I come here to ask for help.

Well.

I accidentally swiped coupons in the cave, I clicked too fast, as I was lagging I gave more clicks than I wanted, thus wasting coupons instead of keys.

Please help me.

Edit: As soon as I did that I accidentally got out of the game, so I didn't do anything after that error.

  • Registered: 2021-09-21
  • Topics: 0
  • Posts: 1
On 2021-09-22 00:48:35Show this Author Only
7#

my account was stolen,

what to do?
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 5
On 2021-10-12 10:25:13Show this Author Only
8#

- Platform: Mini Client, version 2.3 I think? It was the second Mini Client to be released.

- Server ID: 669

- In-game Name: AiJiyu

- UID: 200000097018688

- Description of the bug or issue you encountered or experiencing: When reset happened last Monday for Infinite Illusion, 669's merged server didn't reset and coupons weren't disbursed to players.

- Operating System: Windows 10

- Your Computer Time zone and your Country: East Coast Time Zone, USA.

- Are you using VPN? No.


  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2021-10-14 12:33:51Show this Author Only
9#

- Platform: Mini Client

- Server ID: s228 Sand Shower

- In-game Name: Smiles

- UID: 200000095197406

I received the 2nd place prize after placing 1st place i have video evidence of me spending 5k coupons and around 74k ingots on the event the event deadline was stated to be 22:59:59 and i refreshed before and after deadline and remained 1st place i spent around 50k at this point i logged in 40 minutes later and noticed i was passed even though the event deadline was over and spent another 22k around 23:50:00 just incase the event deadline was bugged so i spent before midnight reset and went up to 16k sakura gift points and was put back into 1st place but after midnight passed the event disappeared with me still in first place but received the 2nd place prize



evidence 2evidence 3


- Operating System: Windows

- Screen Resolution: 1920x1080

- Your Computer Time zone and your Country: Central USA

- Are you using VPN? no

  • Registered: 2018-05-13
  • Topics: 3
  • Posts: 1
On 2021-10-14 18:02:30Show this Author Only
10#

i have the same error,how did you solve the problem?with 14 % login





This post was last edited by Joker 1 on 2021-10-14 18:09:56.
  • Registered: 2021-10-21
  • Topics: 0
  • Posts: 1
On 2021-10-21 19:59:53Show this Author Only
11#

Platform: Mini-Client 3.3.0.0

- Server ID: S1808

- In-game Name: Hika

- UID: AbzrXuDCIPUjnTJq@facebook.oasis

- Description of the bug or issue you encountered or experiencing: I didn't get a gold medal for getting 64+ levels

- Screenshot of the error or problem:

Скриншот 21-10-2021 143109

- Operating System: Windows 10

- Screen Resolution: 4x3 1024x1080

- Your Computer Time zone and your Country: +3 Moscow, Ukraine

- Are you using VPN?; no

  • Registered: 2020-05-07
  • Topics: 4
  • Posts: 6
On 2021-10-25 16:56:21Show this Author Only
12#

- Platform: mini client 3.3.0.0.

- Server ID: S1 :Naruto

- In-game Name: MaliMilojica

- UID: 300025351077851

- Description of the bug or issue you encountered or experiencing: for several days already i cannot enter the assist links page, it loads up to 99% and then it turns it off

- Screenshot of the error or problem:

viber_slika_2021-10-22_20-53-39-406viber_slika_2021-10-22_20-53-46-597

- Operating System: windows 10

- Are you using VPN? no

please help me, i'm stuck with this power and i need more to complete some tasks!

  • Registered: 2018-12-01
  • Topics: 11
  • Posts: 11
On 2021-10-28 16:46:12Show this Author Only
13#

client mini 3.3.0.0

windows 10

nickname BaySan

1820s Paper bomb attack UK

UID 300016934311850

not using VPN

Bug/Issue: Crazy slot machine event is missing please check




This post was last edited by BaySan on 2021-10-28 16:47:10.
  • Registered: 2019-09-03
  • Topics: 1
  • Posts: 12
On 2021-10-28 20:58:54Show this Author Only
14#

client mini 3.3.0

windows 7

nickname Yagami light

s1332 Enchanting UK

UID:369279854834516

Please

not using VPN

I dont can enter in game




This post was last edited by strongest1 on 2021-10-28 21:01:41.
  • Registered: 2021-04-15
  • Topics: 1
  • Posts: 10
On 2021-10-29 15:16:14Show this Author Only
15#

- Platform: Mini Client v.3.3.0.0

- Server ID: S1702

- In-game Name: ꧁MasaoUchiha꧂

- UID: 379698854898209

- loading game in 14% "Failed to obtain encryption protocol list: Exceeded Request time #10001"

- Operating System: Windows 10 64 bit

- Screen Resolution: 1366 x 768

- Your Computer Time zone and your Country: US - Indonesia

- Are you using VPN? no

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 10
On 2021-11-01 21:08:52Show this Author Only
16#

Mini client 3.3.0.0
S419 Su*ious Enemy
Ivy28

200000105085989

I have the ninja need in the autum event of november in Collecting ninja talent i hope u can fix the issue

phillipines +8gmt

no VPN


windows 7 Untitled

ebent

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 43
On 2021-11-01 23:46:15Show this Author Only
17#
  • dark jem On 2021-11-01 21:08:52
  • Mini client 3.3.0.0
    S419 Su*ious Enemy
    Ivy28

    200000105085989

    I have the ninja need in the autum event of november in Collecting ninja talent i hope u can fix the issue

    phillipines +8gmt

    no VPN


    windows 7 Untitled

    ebent

Character name: Sig

Server 2 Sasuke

Windows 10

I have the same glitch i have Yuugao as required but am not getting credit for having her

After talking to other members of my group you seem to only get credit for having her if she is 4 stars.

  • Registered: 2019-11-16
  • Topics: 0
  • Posts: 2
On 2021-11-04 14:11:05Show this Author Only
18#

Platform: Mini-Client

Server ID: 1393

In-game Name: โมโมทาโร่

UID: 300011866663170

My chat is restricted T-T

Operating System: window10

Your Computer Time zone and your Country: HK-Thailand

Are you using VPN? : no




This post was last edited by โมโมทาโร่ on 2021-11-04 14:11:45.
  • Registered: 2018-11-10
  • Topics: 0
  • Posts: 1
On 2021-11-07 07:03:54Show this Author Only
19#

- Platform: Mini-Client ver. 3.3.0.0

- Server ID: S 1094: Double-Wing Bird | NY

- In-game Name: RogueCheney

- UID: 300054775363328

- Description of the bug or issue you encountered or experiencing: I have attempted to log into my account multiple times and it remains stuck at 4% on the loading page. I've flushed my DNS, cleared my cache and cookies, etc. but it still will not load for me. I even had a friend sign into the account to determine if the log-on issue was specific to the account but they were able to sign in so I'm at a loss at the moment why I cannot get the account to load.

- Screenshot of the error or problem: Screenshot 2021-11-06 185115

- Operating System: Windows 11 (Note: I have been running the mini-client on the latest version of Windows for several weeks without issue).

- Screen Resolution: 1920 x 1080

- Your Computer Time zone and your Country: Eastern Time Zone (GMT-4) U.S.A.

- Are you using VPN? No

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 43
On 2021-11-11 11:44:02Show this Author Only
20#

Hay oasis Did you forget that daylight Saving time started Sunday Nov. 7, 2021 war started an hour early need to fix that

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