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[ Bugs ] Recharge Ingot Issue

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  • Registered: 2018-06-25
  • Topics: 2
  • Posts: 5
On 2021-08-08 19:37:18Show this Author OnlyDescending Order
1# Go To

Hi,

I have problem with recharging ingots. I have recharged $99.99 but it ended up not appearing in my account. I use American Express card and the bank has already deducted the amount.

I really need help can someone tell me what I need to do

Thanks

  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 1778
  • Moderator
On 2021-08-10 04:01:19Show this Author Only
2#

Hello, you will need to create a CS ticket and provide them with the proof of purchase provided through American Express.

https://support-center.oasgames.com/

  • Registered: 2021-08-11
  • Topics: 0
  • Posts: 1
On 2021-08-11 16:02:57Show this Author Only
3#
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