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Unable to login through mini client

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  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 74
On 2021-03-27 14:23:37Show this Author OnlyAscending Order
1# Go To

For over a year now, I have been unable to properly log in to game. I use mini client latest version and whenever I want to login, I have to do so using proxy. I was told there is some problem with the game in India so I will have to keep opening it using proxy. Sometimes due to weak internet connection it was tough to login using even that method, but somehow I managed it. Starting yesterday though, I am unable to login at all via mini client. There is an attachment of screenshot of the window I am stuck on, after login, the game is forever stuck on this screen and the loading bar doesn't even rise from 0%. I checked my internet speed, connectivity and even cleared cache and all in mini client, still, the problem persists. Please look into it and resolve asap. Thank you

Naruto Online 27-03-2021 11_27_36

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 74
On 2021-03-30 13:43:41Show this Author Only
3#
  • Tachibana Saeko On 2021-03-27 23:24:13
  • Hello,
    Yes, India is, as I've heard, one of the countries that has problems with the game. If "by proxy" you mean a VPN, then, yes, this should help mitigate some of your issues with connecting to the game servers. The problem with this is that it isn't really a fixable issue. The problem is threefold - first, it's an issue of geographic server location (you're just physically too far from the server); second, it's an issue with your country's internet regulations (look into that if you want to know more); and third, it's a matter of how VPNs work. Fortunately, the third is easily solved by just trying a new VPN. Not all VPNs work the same, and if your VPN has stopped working, you can simply try a series of new VPNs until you get a new VPN that works with the game. Hopefully you can find one that connects you well with the game's servers.
    Let me know if this helps, thanks!

Ahh yes, sorry I meant VPN

Well Nothing worked so I uninstalled and reinstalled mini client, can login to the game now, ofcourse using VPN.

Thanx for your assistance though

  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 1485
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On 2021-03-27 23:24:13Show this Author Only
2#

Hello,
Yes, India is, as I've heard, one of the countries that has problems with the game. If "by proxy" you mean a VPN, then, yes, this should help mitigate some of your issues with connecting to the game servers. The problem with this is that it isn't really a fixable issue. The problem is threefold - first, it's an issue of geographic server location (you're just physically too far from the server); second, it's an issue with your country's internet regulations (look into that if you want to know more); and third, it's a matter of how VPNs work. Fortunately, the third is easily solved by just trying a new VPN. Not all VPNs work the same, and if your VPN has stopped working, you can simply try a series of new VPNs until you get a new VPN that works with the game. Hopefully you can find one that connects you well with the game's servers.
Let me know if this helps, thanks!

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