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[ Help ] When do cross-server events unlock?

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  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 61
On 2021-03-02 03:18:31Show this Author OnlyDescending Order
1# Go To

As above, today our server made 2 month since its opening, yet no cross server matsuri was tonight.

Should we merge with other servers to go into cross server or what?

Thanks in advance.

  • Registered: 2017-07-24
  • Topics: 190
  • Posts: 3485
On 2021-03-02 16:46:28Show this Author Only
2#

Hello!


Cross-Server Events usually enables after your server reaches at least 60 days old. However, there are few cases where the server still cannot join in cross-server events after few more days. If this happens to your server, please submit a ticket to our Customer Support via Ticketing System. Thank you.

  • Registered: 2021-03-08
  • Topics: 0
  • Posts: 2
On 2021-03-10 16:24:59Show this Author Only
3#

That’s only possible when your server is almost 2 months old. Some servers are not able to do this even after 2 months. If you are also the one facing the same server problems you have to contact your internet service provider to solve the problem because you need technical support in this regard. Click here for more information speed test There is another process through which you can solve the problem and for that, you have to check your internet speed. For further details, you can get help from this website

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