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[ Bugs ] X-servers down?

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  • Registered: 2018-08-17
  • Topics: 0
  • Posts: 8
On 2021-01-27 14:10:39Show this Author Only
121#

Being able to participate in Zenith was also thrown out ot the window there goes the 3k coupons you could earn there... This is getting really though now to participate in our server.....

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 41
On 2021-01-27 16:11:12Show this Author Only
122#
  • KobeniFujino On 2021-01-22 16:55:02
  • We should compile all the stuff thats being missed. If we dont atleast get that as compensation, Oasis finally managed to get me to quit. Arena is where most of my fun lies since you can actually win without being op as hell.


    This is what we should get so far if they are actually working on this:
    Arena Rewards: 400 moons per day (8x so far, so 3200) + the 6 missions on sunday
    2 Great plates keys per day (4 so far)
    Matsuri (2X
    SWB (5x so far)
    Training Grounds (2x so far)
    Cat Quiz (2x so far)
    Rouge Ninja (2x if not fixed tomorow)
    Bonds (8x so far)
    Shinobi Feast Rewards (if they dont fix it till the end of the event)


    What did I miss?

    You can show good will and appease a lot of people if you just send these rewards while you work on it. If your players /Money mashines are important to you that is.

Ok, adding to what others said, we also need compensation for
3v3 arena
The whole rewards from special arena this week

shinobi arena training for all 15 wins.

Honestly, if we dont get compensation FOR EVERY SINGLE ONE, ive spoken to a lot of people and all of them will quit. that would be th eultimate disrespect after this whole mess...

  • Registered: 2017-09-25
  • Topics: 16
  • Posts: 40
On 2021-01-27 16:42:52Show this Author Only
123#

just saying.. but its oasis they gona give you 200 coins and 2 refine packs and 1 charm pack . the usual compensation that isnt compensation

  • Registered: 2018-04-25
  • Topics: 5
  • Posts: 412
On 2021-01-28 00:02:41Show this Author Only
124#

Brainstorming: Add up the value in coupons. It will be easier to compensate using one currency. Pickle gives an estimate for the coupon value of most resources. I realize this responsibility falls on the other side of the street, but helping with this part may speed up the actual fix.




This post was last edited by brensonlee on 2021-01-28 00:36:20.
  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 327
On 2021-01-28 03:48:25Show this Author Only
125#

Game seems to have started working. Normally this would be a cause of celebration, but this has happened 3 times already. Hoping this fix stays....

In addition compensation must be good. We had 1st exodus of players when flash died, 2nd after this had been on for quite some time. 3rd is likely to happen, if players feel insulted by too small compensation after most of the game was unplayable for 12 days messing up lots of rewards we would have gotten.

  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 327
On 2021-01-28 04:11:51Show this Author Only
126#

In addition, add Space-times strongest rewareds to list what we're owed. Most of us who had enough points droppend out during 1st battle, because we coudn't take part but opponent from other server that didn't have this issue could. Many losses that auto battle or comparision of power would have given win in, when asking about it.

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 41
On 2021-01-28 21:26:51Show this Author Only
127#
  • TobiragoOda On 2021-01-28 03:48:25
  • Game seems to have started working. Normally this would be a cause of celebration, but this has happened 3 times already. Hoping this fix stays....

    In addition compensation must be good. We had 1st exodus of players when flash died, 2nd after this had been on for quite some time. 3rd is likely to happen, if players feel insulted by too small compensation after most of the game was unplayable for 12 days messing up lots of rewards we would have gotten.

Yes, Im glad that the Dev guys did their work, now its time for Community management to step up anf offer fitting compensation for not having a big part of the Game missing for so long.

The rewards we all 100% missed due to the failure would be the absolute baseline to atleast put us on the same level as the players who were not affected.

That includes all Arena based Events, the Rewards for Special Arena, 3V3 rewards, Spacetime and probably others I am forgetting rn.

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 139
On 2021-01-29 03:16:22Show this Author Only
128#

Yep can confirm, it is still working. Finally after almost 13 days. Thank you for who ever was listening up there!

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 24
On 2021-01-29 18:31:15Show this Author Only
129#

Seems the issue was fixed , the game is working as it should for the last 2 days .I have yet to see the compensation though. Personally I would be satisfied with 4000-5000 coupons , I can't talk in the name of the other players though. But knowing Oasis, probably we will receive like 20 dangos and 50k coins and maybe like 10 medium refines if they feel extra generous. If they pull that stunt most likely 80% of the players from the cluster will quit , and then the rest will follow.




This post was last edited by Yasatori on 2021-01-29 18:34:43.
  • Registered: 2018-04-25
  • Topics: 5
  • Posts: 412
On 2021-01-30 01:06:59Show this Author Only
130#

I would've assumed an amount of coupons closer to a fuku, ~35k.

  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 327
On 2021-01-30 01:57:14Show this Author Only
131#

I got a reply to support ticket I sent. It told compensation will be everything players lost. Let's see is Oasis idea of "everything" same as active players "everything". We'll have to wait till compensation arrives to see how theory meets practice.

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 21
On 2021-01-31 02:21:33Show this Author Only
132#

Well, waiting another 15 days ... now compensation





This post was last edited by Kaorinell@yande on 2021-01-31 06:59:00.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 41
On 2021-01-31 15:49:37Show this Author Only
133#
  • TobiragoOda On 2021-01-30 01:57:14
  • I got a reply to support ticket I sent. It told compensation will be everything players lost. Let's see is Oasis idea of "everything" same as active players "everything". We'll have to wait till compensation arrives to see how theory meets practice.

When will we get this? DO we need to contact support? please tell us when you get anything

  • Registered: 2018-08-17
  • Topics: 0
  • Posts: 8
On 2021-01-31 16:05:58Show this Author Only
134#

They are staying realy silent about what and when with our compensation i got it confirmed on multiple ways that we would get compensation. But what and when is still realy unclear

  • Registered: 2017-07-24
  • Topics: 14
  • Posts: 327
On 2021-02-01 04:16:47Show this Author Only
135#

There's been talk between spenders about not recharging till compensation is sent (and it's good). The longer you keep not giving us compensation you have promised, the longer you don't seem to get money out of our cluster. Just giving you heads up what's happening in our server cluster nowdays.

On personal note: Please don't make us wait for compensation as long as you kept us waiting for fix in x-servers.

  • Registered: 2017-07-24
  • Topics: 26
  • Posts: 462
On 2021-02-02 08:56:59Show this Author Only
136#
  • TobiragoOda On 2021-02-01 04:16:47
  • There's been talk between spenders about not recharging till compensation is sent (and it's good). The longer you keep not giving us compensation you have promised, the longer you don't seem to get money out of our cluster. Just giving you heads up what's happening in our server cluster nowdays.

    On personal note: Please don't make us wait for compensation as long as you kept us waiting for fix in x-servers.

Indeed (That Is As Such Though), Tobirago San




This post was last edited by Esponix on 2021-02-02 09:02:37.
  • Registered: 2017-07-24
  • Topics: 10
  • Posts: 1613
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On 2021-02-03 08:33:50Show this Author Only
137#

We have been inquiring in regards to the compensation for this issue, and currently the devs are trying to figure out the best compensation to send to the players, and hopefully this process is completed soon.

  • Registered: 2021-01-26
  • Topics: 0
  • Posts: 2
On 2021-02-03 16:34:36Show this Author Only
138#
  • tylermotoki On 2021-02-03 08:33:50
  • We have been inquiring in regards to the compensation for this issue, and currently the devs are trying to figure out the best compensation to send to the players, and hopefully this process is completed soon.

Hope all player on the cluster will get the same reward (good ones of course ^^)

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 139
On 2021-02-03 23:08:57Show this Author Only
139#
  • tylermotoki On 2021-02-03 08:33:50
  • We have been inquiring in regards to the compensation for this issue, and currently the devs are trying to figure out the best compensation to send to the players, and hopefully this process is completed soon.

Trying to figure out?? What is there to figure out? We missed out on all cross server events, people already made lists in here. And they need a whole week or more "to figure things out"????

  • Registered: 2018-04-25
  • Topics: 5
  • Posts: 412
On 2021-02-04 03:27:30Show this Author Only
140#

It's not too late for the player side to organize and start the compensation discussion.

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