Hello,
Unfortunately, there is nothing we can do about this. Customer support techs are the only ones that have the power to influence or alter items and account-level interfaces.
The best I can recommend is joining the official discord to stay abreast of bugs like this to receive workarounds for them. As brensonlee said, the bug is a known issue, and although it hasn't been fixed, users are aware of it and have found workarounds for it.