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Purification protection rune bug/shop bug

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  • Registered: 2020-05-20
  • Topics: 7
  • Posts: 17
On 2020-12-05 04:48:43Show this Author OnlyDescending Order
1# Go To

As I was going onto try to purify my equipment I needed 4 protection runes but I decided to buy 8 incase it didn't get me above 30+ stats on it. As I proceeded to buy it, it showed that the purchase had worked but instead I didn't get anything and all coupons spent were gone.

  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 503
On 2020-12-05 07:41:49Show this Author Only
2#

You Should (Probably) Start Filing For A "CS Ticket" As Such Though, DiamondFlare (link To It Here : https://support-center.oasgames.com/?lang=en-us)

  • Registered: 2017-07-24
  • Topics: 22
  • Posts: 1894
  • Moderator
On 2020-12-05 10:43:39Show this Author Only
3#

Hello,
Esponix is correct, any issues with purchases and item redemption will need to be handled through customer support.
Thanks and good luck!

https://support-center.oasgames.com/
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