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[ Other ] Forgot password

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  • Registered: 2019-12-04
  • Topics: 3
  • Posts: 2
On 2020-12-01 10:43:57Show this Author OnlyDescending Order
1# Go To

Hi guys, i have 5 accounts and with the new launcher i lost one of them... How can i recovery password? I tried the security question but doesn't works so i used the operator option... The email i use for this account exist only in the game... How can i receive the link for recovery password?

  • Registered: 2017-07-24
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  • Posts: 537
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On 2020-12-01 11:01:54Show this Author Only
2#

Hello,
There is a *on labeled "Forget Password" that you c*e to send a ticket to Customer Support to recover your password. That's the method you need to use to recover your account.

What do you mean by "The email i use for this account exist only in the game"?
Thanks!

  • Registered: 2019-12-04
  • Topics: 3
  • Posts: 2
On 2020-12-01 11:15:53Show this Author Only
3#
  • Tachibana Saeko On 2020-12-01 11:01:54
  • Hello,
    There is a *on labeled "Forget Password" that you c*e to send a ticket to Customer Support to recover your password. That's the method you need to use to recover your account.

    What do you mean by "The email i use for this account exist only in the game"?
    Thanks!

I mean that email is only *er name is not a real email... Anyway i send the ticket with all the information and now i must wait 24 hours al least.... For you i have a chance to recover that account? Thanks




This post was last edited by Itachi1890 on 2020-12-01 11:18:55.
  • Registered: 2017-07-24
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  • Posts: 537
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On 2020-12-02 06:09:01Show this Author Only
4#

Part of your message was occluded due to the forum's automatic censoring system. Can you perhaps try using a synonym of your banned word?
I'm confident you'll be able to survive the 24 hours it takes to get a response.
You don't have to wait for my sake. You can wait for your own sake.

  • Registered: 2019-12-04
  • Topics: 3
  • Posts: 2
On 2020-12-02 09:51:32Show this Author Only
5#
  • Tachibana Saeko On 2020-12-02 06:09:01
  • Part of your message was occluded due to the forum's automatic censoring system. Can you perhaps try using a synonym of your banned word?
    I'm confident you'll be able to survive the 24 hours it takes to get a response.
    You don't have to wait for my sake. You can wait for your own sake.

Well i don't receive any response yet... I hope they resolve my problem as soon as possibile... Anyway the occulted word is

U s e r n a m e

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