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[ Bugs ] I cannot log in via Chrome or Safari

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  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 03:17:41Show this Author OnlyDescending Order
1# Go To

Hey There,

I've just updated my Mac and I can no longer log into the game via any internet platform (Safari, Firefox or Google Chrome). No loading screen comes up..... please help.

Thanks.

GhostlyKisses S1496

  • Registered: 2020-03-12
  • Topics: 11
  • Posts: 53
On 2020-11-10 03:20:51Show this Author Only
2#

Oh I think you have to get mini client

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 03:52:37Show this Author Only
3#
  • Hello20072019 On 2020-11-10 03:20:51
  • Oh I think you have to get mini client

I don't really want to have to install a client, is there any other way?


  • Registered: 2020-09-04
  • Topics: 30
  • Posts: 148
On 2020-11-10 06:36:13Show this Author Only
4#

DUDE flash player is getting disabled so we MUST us emini client the NEW one

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 06:47:05Show this Author Only
5#

It doesn't work on Mac bro...

  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 1955
  • Moderator
On 2020-11-10 11:36:19Show this Author Only
6#

Hello, please ensure that the latest update that you performed did not entirely remove flash. Otherwise, you might want to try the fixes stated below, and see if these can help you, or give you a guide to search for.

https://forum-narutoen.oasgames.com/page/show-post-47667-1.html

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-10 16:14:49Show this Author Only
7#
  • tylermotoki On 2020-11-10 11:36:19
  • Hello, please ensure that the latest update that you performed did not entirely remove flash. Otherwise, you might want to try the fixes stated below, and see if these can help you, or give you a guide to search for.

    https://forum-narutoen.oasgames.com/page/show-post-47667-1.html

Thanks Tyler. I can confirm my flash player works & is up to date but I still cannot log in....

I've missed last nights events & I've paid for Naruto's froggy... This is quite frustrating as I'm going to miss out on CPU and the events.

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-11 01:11:01Show this Author Only
8#

@Oasis.... Hope we can come up with a solution as I've invested quite a bit of £ into this game.

  • Registered: 2020-11-11
  • Topics: 0
  • Posts: 1
On 2020-11-11 11:08:01Show this Author Only
9#

It didn't work on gogle for me either but I tried it on opera and it works


  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 1955
  • Moderator
On 2020-11-11 11:38:10Show this Author Only
10#

If no loading screen shows up, typically this is caused by flash not operating properly on this particular website, is there any way for you to check if flash is allowed for the game's website?

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-11 15:40:39Show this Author Only
11#

Flash player still works & is allowed on Naruto on Safari & Chrome.

Screenshot 2020-11-11 at 07Screenshot 2020-11-11 at 07

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 979
  • Moderator
On 2020-11-12 00:38:38Show this Author Only
12#

Hello,
I know this is counter-intuitive, but have you tried an older version of chrome or firefox? That's what most people are doing that run the game on a browser, at as far as I'm aware.
Thanks!

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-12 01:04:21Show this Author Only
13#
  • Tachibana Saeko On 2020-11-12 00:38:38
  • Hello,
    I know this is counter-intuitive, but have you tried an older version of chrome or firefox? That's what most people are doing that run the game on a browser, at as far as I'm aware.
    Thanks!

Hello,

Thanks for the suggestion but as you said very counter intuitive... Is there any long term plan of action to solve this? Again I bought froggy on this event so I'm losing CPU, event rewards & XP.

Thanks.

GK


  • Registered: 2020-08-10
  • Topics: 0
  • Posts: 1
On 2020-11-12 13:43:21Show this Author Only
14#
Note: Sorry,the post does not exist or has been deleted
  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-12 23:45:12Show this Author Only
15#

Oasis... How can I escalate this further? I want to reiterate I've spent a decent amount of money on this game...... Shall I escalate a refund with Paypal? Please advise plan of action.



  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-13 17:08:17Show this Author Only
16#

Due to the lack of response + service I've escalated this further.

Thanks.

GK

S1496

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 10
On 2020-11-13 19:26:25Show this Author Only
17#

Ah the classic punishment for using a Mac.

  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 1955
  • Moderator
On 2020-11-14 05:16:57Show this Author Only
18#

A Mac compatible miniclient has already been requested, but we are not aware of the current plan regarding the future of the game, just that there IS a plan. Only time will tell if there will be a Mac-compatible miniclient.

  • Registered: 2020-04-01
  • Topics: 3
  • Posts: 15
On 2020-11-15 03:10:50Show this Author Only
19#
  • tylermotoki On 2020-11-14 05:16:57
  • A Mac compatible miniclient has already been requested, but we are not aware of the current plan regarding the future of the game, just that there IS a plan. Only time will tell if there will be a Mac-compatible miniclient.

I understand that, but I've invested hundreds into the game & can no longer play due to no fault of my own.... Really disappointed.



  • Registered: 2017-07-24
  • Topics: 27
  • Posts: 735
On 2020-11-15 08:04:22Show this Author Only
20#

Hi,

Please try the fix posted below https://forum-narutoen.oasgames.com/page/show-post-47667-1.html

Thanks


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