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[ Bugs ] Something wrong with Zenith ...again

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  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 254
On 2020-07-30 19:59:12Show All Posts
5#
  • Tachibana Saeko On 2020-07-30 01:47:46
  • Hello,
    While you are in queue and the "searching for opponents" pane pops up, it will render the backdrop inaccessible. You will not be able to view new matches. Specifically, that backdrop will not refresh, so you should not use it as a metric for whether or not new matches are occurring.

    Unfortunately, this is a known bug that has yet to be fixed. You were disconnected server side at some point but your side did not get the message for some reason, leaving you seemingly in queue when you actually were not. To remedy this, I suggest cancelling the queue periodically, especially in the first minute if there is no match.

    Hopefully this issue will be resolved in a future update. Thanks for your patience in this matter.

Tachibana same thing happens in Normal arena and Decesive bonds then i have to refresh whole page and wait to load that waste my time :(

  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 254
On 2020-07-30 20:00:24Show All Posts
6#

I think there are bots in customer support because everytime i complain or say something i get same replies with same words no single word changes :P

  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 254
On 2020-07-31 20:56:32Show All Posts
8#
  • Tachibana Saeko On 2020-07-31 09:02:28
  • Hello,
    This is most likely
    A) because we have specific line items are supposed to say and
    B) because you asking very similar questions to others and to questions you have asked in the past.
    In answer to your question, please try refreshing the game and going back into decisive bonds. And yes, this is very similar to other responses, because turning it off and on again tends to work, so it is often the first thing suggested.

(A) even if i change change my words or something like that the replies i get is same Exact words no * changes etc even i complain again after few months later...

  • Registered: 2017-07-24
  • Topics: 19
  • Posts: 254
On 2020-08-01 03:07:35Show All Posts
9#

furthermore, tachibana whenever i beat Treasure Ninjas in Training grounds event a Message appears that i obtained a gold key whereas I used it and didnot obtained it.

assasasas




This post was last edited by Great Jiraiya on 2020-08-01 03:07:59.
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