Hello, the devs have been working on this. They have requested that players ensure they enable TLS protocols 1.1 and 1.2 on web browsers. Please let us know if you still have issues after doing so.

https://engagingnetworks.support/knowledge-base/manually-enabling-tls-1-1-and-or-tls-1-2-protocols-on-web-browsers/

Okay, thank you for letting us know, I have passed this along and they are working on a solution.