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[ Bugs ] Recharge failed, my credit card being charged didnt

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  • Registered: 2018-03-15
  • Topics: 7
  • Posts: 17
On 2020-05-03 23:25:28Show this Author OnlyDescending Order
1# Go To

I am going on close to 48 hours with a ticket open in support center. i got one canned reply back to provide information of transaction.everything they asked for has been provided getting super worried about losing other associated rewards tied with the recharge. rather concerned about no other contact methods provided to help resolve. anyone have any suggestions besides just waiting?

  • Registered: 2018-12-05
  • Topics: 1
  • Posts: 1
On 2020-05-04 07:26:32Show this Author Only
2#

we got the same thing bro, i called my creditcard support cause it shows in my card the oasis pending its *ed up





This post was last edited by PapaPiolo on 2020-05-04 07:26:48.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2020-05-05 04:08:40Show this Author Only
3#

Same thing happened to me i was charged from my bank but no ingots.

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 822
  • Moderator
On 2020-05-05 12:28:23Show this Author Only
4#

Hello, I am sorry that you guys are having trouble. The only thing we can do is wait for a reply from CS. If you lose out on any rewards, please PM me with your ingame name and server and I will see what I can do.

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